Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bay Ridge Subaru
Brooklyn, NY
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,372 reviews
January 25, 2021
The people that work there at the front office is very courteous very professional the reason why I gave it a four instead of a five aren't they supposed to give your car a quick wash before they return i courteous very professional the reason why I gave it a four instead of a five aren't they supposed to give your car a quick wash before they return it to you they never do it and I found the part in my car that I don't know what it is only work for an oil change More
by NICKPAPPA78
Verified CustomerEmployees Worked With
Kiara Colon
January 25, 2021
Problems were not resolved.Technician couldn’t Problems were not resolved. Technician couldn’t “replicate the issues” Compressor noise and A-pillar rattle were not resolved even with 2 videos rec Problems were not resolved. Technician couldn’t “replicate the issues” Compressor noise and A-pillar rattle were not resolved even with 2 videos recorded and submitted to Rep. sales person Cornelius and service rep Sabina both are nice! More
by ZHWOLF
Employees Worked With
Cornelius Middleton, Sabina Triunfel
January 23, 2021
I Sent my car in for a factory recall. Was told my fluids had all been topped off, but I checked under my hood and saw that the coolant was nearly empty (this was the second time this had happened ) and my w had all been topped off, but I checked under my hood and saw that the coolant was nearly empty (this was the second time this had happened ) and my window washing fluid which I filled to the Max before bringing my car in was also empty, tire pressure light also activated (even though I had also filled my tires up too) customer service is great, it’s fantastic they’re very friendly and accommodating, it’s the actual servicing and mechanics that needs improvement. More
by KM
Employees Worked With
Kayla Rodriguez
January 22, 2021
I'm extremely happy with the service I get at Bay Ridge Suburu. They are always efficient, courteous and professional. My car runs perfectly, I'm happy. Suburu. They are always efficient, courteous and professional. My car runs perfectly, I'm happy. More
by BERCOW
January 22, 2021
Gerald was very helpful and knowledgeable. He is very laid back and there isn’t any typical pushy sales techniques. I highly recommend this dealer. laid back and there isn’t any typical pushy sales techniques. I highly recommend this dealer. More
by RUSSELSELLSPS
January 22, 2021
I had my vehicle in for routine maintenance - conventional oil change for my 3.6R Outback and I asked that my battery and charging system be checked since I had a battery indicator light on. I wa conventional oil change for my 3.6R Outback and I asked that my battery and charging system be checked since I had a battery indicator light on. I was told everything was checked and there was no problem - even though the battery indicator light remained on. 5 days later, on an out of town family trip, the vehicle completely died while on the road. Battery was completely depleted and was not being recharged by alternator (which turned out to be dead). Had to have vehicle towed and had to spend the night out of town to have the vehicle serviced the next day. Alternator had to be replaced and new battery. A Huge inconvenience and expense when something like this should have been detected and tested during service at Bay Ridge Subaru. Really Disappointing. More
by KYLEDAIN
Employees Worked With
Sabina Triunfel, Kiara Colon
January 22, 2021
Marc is wonderful to work with. He is friendly respects my time and knew who I was even though I was wearing a mask. getting a call after the work is done is also a nice touch. my time and knew who I was even though I was wearing a mask. getting a call after the work is done is also a nice touch. More
by VINNIE
January 22, 2021
A very professional and polite and efficient staff. Clean atmosphere. Covid-19 protections taken. A comfortable waiting area. A good dealership and a very good value atmosphere. Covid-19 protections taken. A comfortable waiting area. A good dealership and a very good value More
by ROBERT.MALFUCCI
Employees Worked With
Kayla Rodriguez
January 22, 2021
Very polite and professional staff. My car came back in a reasonable time as well. This was my first time at this dealership and it WONT be my last. a reasonable time as well. This was my first time at this dealership and it WONT be my last. More
by anthony.sclafani
Employees Worked With
Other Employees :
Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
