Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

January 22, 2021

Excellent customer service! Loved the car! I drove it Excellent customer service! Loved the car! I drove it for a week already and I’m so please with it! I will definitely recomend it! More

by NHORA.BELTRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Bay Ridge Subaru responded

Congratulations on your new vehicle, Nhora! We're glad to know that you had a pleasant experience with us and that we have earned your recommendation. We're looking forward to any future visits. Best! Tom Ruggiero, Dealer Principal

January 21, 2021

Marc , Kayla and Andrea went above and beyond to get my battery covered past warranty. I could not thank them enough~!!! They stand by the cars they sold. More

by Po Mun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Jan 21, 2021 -

Bay Ridge Subaru responded

We appreciate your kind words and praise Po Mun. I am so glad Marc, Kayla, and Andrea were able to help you. Please let us know if there is anything else we can help you with. Sincerely, Tom Ruggiero, Dealer Principal

January 21, 2021

Sabina is amazing. Very patient and professional. She handled a tough situation with grace and professionalism. I would highly recommend Bay Ridge Subaru. I need more words to complete this review, so More

by ROBCARPENTERSOUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel, Kiara Colon
Jan 21, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your experience, Rob! We're so happy that Sabina was able to help you and appreciate your recommendation! We wish you all the best and hope to work with you again soon! Sincerely, Tom Ruggiero, Dealer Principal

January 20, 2021

Everything was completed on time. Sabrina provided a rental car and I was able to relax at home before returning for my car. The timing was perfect. More

by WILBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 21, 2021 -

Bay Ridge Subaru responded

We're very glad to hear that, Wilbert! Sabina is a great part of our team and truly cares for our customers. Please come back and visit us again soon. Best- Tom Ruggiero, Dealer Principal

January 20, 2021

I wanted to give a good review, love the car. But, I never received a paper bill for the lease and there's no way to set up autopay online. Despite contacting the dealership and finance company several More

by MATTHEWATABET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerald Wactor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Bay Ridge Subaru responded

Hi Matthew, we see you contacted your sales rep regarding the payment method(s) and he replied back through email, however, that does come directly from the bank and not the dealership. Any further issues please contact me at 718-234-7960 Ext. 109. Michael A. Chiusano, General Sales Manager

Jan 20, 2021 -

MATTHEWATABET responded

Nevertheless, a creditor contacted me. As a customer, the experience was unnerving, unsettling, time consuming, and harsh. The email sent contained little information beyond "wait for a paper bill" which never arrived.

January 19, 2021

The staff are nice and accommodating, and the techs did a really good job. I highly recommend getting service done here; always love coming here . More

by jiehaowuworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Wu, Jaiden Huang, Kayla Rodriguez
Jan 19, 2021 -

Bay Ridge Subaru responded

Thank you for the pleasant review. Thank you for your business and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

January 19, 2021

Professional, polite people, a job well done. One doesn’t have to wait long in a comfortable atmosphere of a very nice waiting area. Overall, very satisfying experience. Thank you! More

by NHCANDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jan 19, 2021 -

Bay Ridge Subaru responded

Thank you for the kind review, NHCANDREW! It's wonderful to know that you had a great experience with us. Please come back to see us again soon! Sincerely, Tom Ruggiero, Dealer Principal

January 19, 2021

The salesman who sold me the vehicle was extremely polite. And handled everything in a professional courteous manner. My experience from the beginning , until i left with my new vehicle was wonderfu More

by JED2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Bay Ridge Subaru responded

Thank you so much for sharing your positive feedback. We are wondering if there was something else we could improve upon as your overall rating does not reflect the sentiment in your feedback? Best- Tom Ruggiero, Dealer Principal

January 19, 2021

The service at Bay subaru is always top notch. They are very accommodating and professional. I will definitely recommend anyone that owns a subaru to visit Bay RidgeSubaru. More

by HAFFE.ACOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Jan 19, 2021 -

Bay Ridge Subaru responded

We appreciate that you took a moment to share your satisfaction. I am delighted to know that our service has been top-notch and that we have earned your recommendation. We are always here to help and we hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

January 18, 2021

Service personnel are always efficient and friendly. I am confident that my car is getting the best treatment and protection. The prices are fair, and the work is guaranteed. More

by GUYD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Bay Ridge Subaru responded

GUYD0, thank you for the positive rating and review! We are happy to know that you had a great experience with us and to know that our team was friendly. We appreciate your business and look forward to your next visit! Best, Tom Ruggiero, Dealer Principal

...
126
...