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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

January 15, 2021

I had a service appointment at Bay Ridge Subaru and once again received Great service and very little waiting time. Worked with Mark and as always he was very professional, courteous and friendly. More

by Josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Jan 15, 2021 -

Bay Ridge Subaru responded

Josie, thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Tom Ruggiero, Dealer Principal

January 15, 2021

Great customer service! Everyone is super nice.. I will definitely remember my family and friends to this location. Gerald Wactor Will walk you through everything and answer all the questions you may hav More

by AMRSAAD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Finance
Jan 15, 2021 -

Bay Ridge Subaru responded

Thank you AMRSAAD1, for the amazing feedback. We are happy to help. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 14, 2021

I had the most wonderful experience at the bay ridge Subaru dealership I got the car with all of the amenities that I wanted I would highly recommend this dealership to everyone I know Mike was wonderfu More

by BANKMANAGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Bay Ridge Subaru responded

Thank you for your recommendation. It's great to know you had a wonderful experience with us. We see that your overall rating is not reflective of your sentiments, was there something else we can assist with? Sincerely, Tom Ruggiero, Dealer Principal

Jan 14, 2021 -

BANKMANAGER1 responded

I meant to give 5 stars the highest rating possible I answered the questions incorrectly

January 14, 2021

Came in for annual state inspection. Always good and efficient service. Always do a thorough inspection to make sure everything is in order. No issues. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 14, 2021 -

Bay Ridge Subaru responded

Hi JP, thank you for the five-star rating! We're glad that we were able to assist you and meet all of your needs successfully. Please let us know if you need anything else. Sincerely, Tom Ruggiero, Dealer Principal

January 14, 2021

Great customer service, our recall issue handled with ease and the loaner car was a huge help so I didn't have to sit in the waiting room. More

by JESSIEVCHILDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name and photo not listed but she was great.
Jan 14, 2021 -

Bay Ridge Subaru responded

Jessie, our team is always happy to help. If you need any further assistance with your vehicle needs please let us know. Sincerely, Tom Ruggiero, Dealer Principal

January 14, 2021

Very good service.... It was an inspection and oil change. Went fast , they answered all my dumb questions about all the electronic stuff on my car in a way that made me feel not so dumb. this is More

by FCHIMERA
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Jan 14, 2021 -

Bay Ridge Subaru responded

Thank you for your kind words and five star review! We are happy to hear that our service team were able to address your Forester concerns. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

January 13, 2021

Raymond led us through a great car shopping experience. Excellent communication and a willingness to help us find the perfect option. We've already recommended a visit to our friends. More

by Andrew T
Recommend Dealer
Yes
Employees Worked With
Raymond Duran
Jan 13, 2021 -

Bay Ridge Subaru responded

Thanks for the 5-Star rating and praise for Raymond. Your recommendation is appreciated and we hope that you enjoy your new ride. Best- Tom Ruggiero, Dealer Principal

January 13, 2021

Professional service in timely manner. Although the price of services were higher than I thought, it was done well and my care ran more smoothly. More

by JONCHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Jan 13, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru for all of your service needs. We truly appreciate your business and 5-Star Rating. Please let us know if there is anything further we can assist you with. Warm Regards, Tom Ruggiero, Dealer Principal

January 13, 2021

I gave five stars for these reasons: Courteous service, thorough explanations, all questions answered, free coffee. comfortable waiting area, wifi, service completed sooner than expected. More

by KENMU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Bay Ridge Subaru responded

KENMU, we're happy to help you with all of your service needs and appreciate the 5-Star rating. If you need any further assistance with anything, needs please let us know. Sincerely, Tom Ruggiero, Dealer Principal

January 13, 2021

It was a pleasure dealing with Bay Ridge Subaru Cornelius was very helpful and a joy to work with! i highly recommend Subaru to my friends More

by CVLPC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jan 14, 2021 -

Bay Ridge Subaru responded

We're glad to hear that Cornelius was able to help you and that you had a great experience! Thank you for the five-star rating and recommendation as well. Please let us know if you have any questions. We're always happy to help. Sincerely, Tom Ruggiero, Dealer Principal

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