Bay Ridge Subaru

The staff was helpful, kind and generous. They took time to talk to me, and my dogs filled the dog water bowl and even gave him a toy! The only thing I could think to complain about is that the appointment to talk to me, and my dogs filled the dog water bowl and even gave him a toy! The only thing I could think to complain about is that the appointment (a regular check up) took a while - about 2hours total - but honestly, they were packed, and the staff made the wait bearable. More

Professional, punctual and courteous service. I liked the two follow up calls explaining the status of the service. The only issue was that it was expensive two follow up calls explaining the status of the service. The only issue was that it was expensive More

Everyone was helpful, courteous and kind. It was a pleasure to deal with these people. Andre was on top of every detail. The car is excellent. We are VERY happy. pleasure to deal with these people. Andre was on top of every detail. The car is excellent. We are VERY happy. More

long waiting and no military discount just make u wait last one if u there first one not telling u about error and estemat just to replace switch 500 last one if u there first one not telling u about error and estemat just to replace switch 500 More

Excellent service and excellent people. I am using their services for many years with already my third Subaru Forrester in a row (2005,2010, and now - 2019 makes). And I was always impressed with the qualit services for many years with already my third Subaru Forrester in a row (2005,2010, and now - 2019 makes). And I was always impressed with the quality and professionalism of their services. Keep up your excellent work! More

Always a pleasure to come to Bay Ridge Subaru. The team is always friendly, professional, and courteous. At Bay Ridge Subaru, they're building a relationship with you not just your car. is always friendly, professional, and courteous. At Bay Ridge Subaru, they're building a relationship with you not just your car. More

Generally the service is very good. This week I came in and was told in advance that my parts would be ready for installation. When I did come in the parts weren’t there and now I have to come back. Very and was told in advance that my parts would be ready for installation. When I did come in the parts weren’t there and now I have to come back. Very frustrating More

I am very satisfied whenever I call for an appointment , they are always willing to meet my need . The service person who take my car keep me in contact as to what is going on with my vehicle until the job they are always willing to meet my need . The service person who take my car keep me in contact as to what is going on with my vehicle until the job is complete . More

Christopher Malone is the best!! This was my first car lease and he made the process seamless! He answered all of my questions, was super informative, and honestly made the whole experience much less str lease and he made the process seamless! He answered all of my questions, was super informative, and honestly made the whole experience much less stressful. Frank also did an amazing job with reviewing the car with me. I’m not the most savvy when it comes to cars and he was very patient in reviewing everything with me. Thank you Subaru for making my first ever car experience a great one!!! More

It was good to deal with Anthony Grippo. He is a salesman who clearly loves the cars that he sells He worked to make the transition from our previously leased Subaru to our 2021 model easy, and he salesman who clearly loves the cars that he sells He worked to make the transition from our previously leased Subaru to our 2021 model easy, and he was eager to share his knowledge of the new features that had been added over 3 years. More