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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

December 21, 2020

Andre and Mike put me into the car if my dreams! They were very helpful and were very accommodating. Andre even brought the car to my home and in these crazy times that means something! Thank you guys More

by Shander1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Prestia
Dec 22, 2020 -

Bay Ridge Subaru responded

Thank you so much for sharing your wonderful visit. It is a joy to learn that Andre and Mike put you in the car of your dreams and were very helpful with the whole process. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

December 21, 2020

Very satisfied with this dealership. This is our 3rd lease with Subaru. We wanted a 2021 Legacy. The Manager Mike told us we would have to wait a while. He advised us to extend the lease. He assured us More

by LORRAINE346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Bay Ridge Subaru responded

Lorraine, I'm so glad you enjoyed your recent visit with us and congratulations on your 3rd Subaru! It's always great to hear such praise for Mike as he is truly a gem and does everything he can to make sure our customers are comfortable with their decision. Happy Holidays! Sincerely, Tom Ruggiero, Dealer Principal

December 18, 2020

We had a very unexpected car issue (rat in the engine). Had to be towed for service. Subaru’s team quickly fixed our car and even sent us some detailed photos to submit to our insurance company. More

by TCOTTONE6023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bay Ridge Subaru responded

Thank you for the kind review! Please let us know if we can be of any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

December 18, 2020

Our first service here, all good, although anxious about all sitting in reception in Covid times ( maybe leave doors open ?) Car seems fine, first time in snow today More

by CCLEVANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bay Ridge Subaru responded

CCLEVANS, thank you for choosing Bay Ridge Subaru to handle your service needs. We understand your concerns regarding COVID. rest assured our team does a great job ensuring that safety guidelines are met. Be well and Happy Holidays! Sincerely, Tom Ruggiero, Dealer Principal

December 18, 2020

Good experience with Bay Ridge Suburu. Horrible Good experience with Bay Ridge Suburu. Horrible experience with Suburu warranty service to pick up vehicle--went through 4 people, first was unab More

by LEEWILLIAMS15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Dec 18, 2020 -

Bay Ridge Subaru responded

Lee, thank you for taking the time to share your experience with us. It's wonderful to know that had a good experience with our dealership but we are sadden to hear about your with Subaru Service Warranty service. Please let us know if we can be of any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

December 18, 2020

Good overall experience. Vehicle was ready when promised. Price was competitive and fair. Believe all work was satisfactorily completed. Service advisor was helpful and accommodating More

by MELVGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bay Ridge Subaru responded

Hi Melvga, thanks for the kind words! Have a great day. Sincerely, Tom Ruggiero, Dealer Principal

December 18, 2020

Overall very good experience. It would have been 5 stars if I didn't have to ask the person in financing to put up his mask more than once. More

by KOFSKY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Dec 18, 2020 -

Bay Ridge Subaru responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

December 16, 2020

Always professional and never a long wait. The staff will always give you options as well as let you know of any problems they encounter. Never any pressure to make a sale. Thank you! More

by MARYSSELISN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Dec 16, 2020 -

Bay Ridge Subaru responded

MARYSSELISN, thank you for your recent service visit and 5-star rating! I will thankour team for the care and service the provided to get you in and out quickly. We hope to see you again for all of your vehicle needs. Best, Tom Ruggiero, Dealer Principal

December 16, 2020

Chis was so incredibly helpful! He made us feel very comfortable, and had answers to all of our questions. He was also patient - it took us a while to make a decision, and he was very kind. More

by ELISASUTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Bay Ridge Subaru responded

ELISASUTHER, thank you for the positive review and rating! We are happy to know that you had a good experience with Chris. We appreciate your business and we hope to work with you again soon! Best, Tom Ruggiero, Dealer Principal

December 16, 2020

It is my second Subaru from this dealership What really attract me to : great price, patient and not pushy staff, nice relaxing atmosphere and of course knowledge that they have excellent service departmen More

by YAKVOLK
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Dec 16, 2020 -

Bay Ridge Subaru responded

YAKVOLK, thank you for the amazing feedback and five star rating. We are always happy to help! Congratulations and we hope to see you again soon. Best, Tom Ruggiero, Dealer Principal

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