
Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Andre and Mike put me into the car if my dreams! They were very helpful and were very accommodating. Andre even brought the car to my home and in these crazy times that means something! Thank you guys were very helpful and were very accommodating. Andre even brought the car to my home and in these crazy times that means something! Thank you guys and can’t wait to utilize my lifetime free oil changes More
Very satisfied with this dealership. This is our 3rd lease with Subaru. We wanted a 2021 Legacy. The Manager Mike told us we would have to wait a while. He advised us to extend the lease. He assured us lease with Subaru. We wanted a 2021 Legacy. The Manager Mike told us we would have to wait a while. He advised us to extend the lease. He assured us we would have our car before the 6 months. We saw an add from AAA saying that Subaru Forester is a good car for retirees and older people. We called Mike, he was happy to help us decide, what to do. He took the time to show us the Forester explain the difference between the the two models and the price. Also we service our cars there and all who work at this dealership are courteous, professional and knowledgeable. More
We had a very unexpected car issue (rat in the engine). Had to be towed for service. Subaru’s team quickly fixed our car and even sent us some detailed photos to submit to our insurance company. Had to be towed for service. Subaru’s team quickly fixed our car and even sent us some detailed photos to submit to our insurance company. More
Our first service here, all good, although anxious about all sitting in reception in Covid times ( maybe leave doors open ?) Car seems fine, first time in snow today all sitting in reception in Covid times ( maybe leave doors open ?) Car seems fine, first time in snow today More
Good experience with Bay Ridge Suburu. Horrible Good experience with Bay Ridge Suburu. Horrible experience with Suburu warranty service to pick up vehicle--went through 4 people, first was unab Good experience with Bay Ridge Suburu. Horrible experience with Suburu warranty service to pick up vehicle--went through 4 people, first was unable to enter info into her frozen computer, 2nd was good but said I had to call again in morning, 3rd put in order and put on hold, 4th activate it. Despite explicit instructions, they sent tow truck that didnt have rollers and couldn't get car out. Refused to do battery charge, which was what problem was in end. Was just in hurry to get to next appointment More
Good overall experience. Vehicle was ready when promised. Price was competitive and fair. Believe all work was satisfactorily completed. Service advisor was helpful and accommodating promised. Price was competitive and fair. Believe all work was satisfactorily completed. Service advisor was helpful and accommodating More
Overall very good experience. It would have been 5 stars if I didn't have to ask the person in financing to put up his mask more than once. if I didn't have to ask the person in financing to put up his mask more than once. More
Always professional and never a long wait. The staff will always give you options as well as let you know of any problems they encounter. Never any pressure to make a sale. Thank you! always give you options as well as let you know of any problems they encounter. Never any pressure to make a sale. Thank you! More
Chis was so incredibly helpful! He made us feel very comfortable, and had answers to all of our questions. He was also patient - it took us a while to make a decision, and he was very kind. comfortable, and had answers to all of our questions. He was also patient - it took us a while to make a decision, and he was very kind. More
It is my second Subaru from this dealership What really attract me to : great price, patient and not pushy staff, nice relaxing atmosphere and of course knowledge that they have excellent service departmen attract me to : great price, patient and not pushy staff, nice relaxing atmosphere and of course knowledge that they have excellent service department in case if something need to be done with the car later on. More