
Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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All went well, except I waited over 1.5 hours when I was told 45 mins, and it was only an oil change. I was late to work. The work I'm sure was done well and everyone was kind. I was just a little upset tha told 45 mins, and it was only an oil change. I was late to work. The work I'm sure was done well and everyone was kind. I was just a little upset that I was told 45 mins and it was double that. I would have easily made other arrangements prior if I knew it wasn't going to be 45 mins. More
Second Time within a few weeks with Kayla as service representative and she didn’t update me unless I keep pushing and asking what is going on with the car. This last visit I spent 2 hours there on a 10 representative and she didn’t update me unless I keep pushing and asking what is going on with the car. This last visit I spent 2 hours there on a 10 minute inspection. Really disappointed. And the inspection sticker wasn’t properly cleaned off the window. More
Friendly service and very responsive in all aspects. The waiting area is very clean and neat, I would be very comfortable to stay there while waiting the service being completed. waiting area is very clean and neat, I would be very comfortable to stay there while waiting the service being completed. More
Staff were professional and they took care of the issues quickly. I was told it would take 3 hours, in fact it took a hour. quickly. I was told it would take 3 hours, in fact it took a hour. More
Small town experience as opposed to the big city rush, good vibe at this dealership, Appointment was fast and efficient, Mark in the service department state available and in touch with updates as the veh good vibe at this dealership, Appointment was fast and efficient, Mark in the service department state available and in touch with updates as the vehicle service progressed. More
Staff was professional and courteous. Sabina checked me in, sent me her cell number in case I needed to contact her, and came for me as soon as my car was ready. in, sent me her cell number in case I needed to contact her, and came for me as soon as my car was ready. More
My trade in went well. Gerard is an excellent sales rep and he was very helpful and informative about the cross trek 2021. Thank you. and he was very helpful and informative about the cross trek 2021. Thank you. More
The staff is always courteous and helpful. Keep up the good work. I feel I'm in good hands. I feel safe when I;m at Subaru. good work. I feel I'm in good hands. I feel safe when I;m at Subaru. More
The service and staff always treat me and my wife excellent. Never had a problem making an Appointment and usually out less than two hours . Highly recommended getting your vehicle serviced there . excellent. Never had a problem making an Appointment and usually out less than two hours . Highly recommended getting your vehicle serviced there . More