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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

December 03, 2020

Great short notice service for oil change triggered by a low oil level warning light. A happy 20 year customer of Bay Ridge Subaru. Keep up the good work. More

by VINCENT_MATSUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru as your preferred Service Center Vincent! It's always a pleasure assisting you and we look forward to any future visits! Warm Regards, Tom Ruggiero, Dealer Principal

December 03, 2020

Staff is always courteous and professional Staff treats Staff is always courteous and professional Staff treats you as a person not a number Staff performs Service with a smile Staff is flexible based More

by CJVSTICKS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Dec 04, 2020 -

Bay Ridge Subaru responded

We appreciate your 5-star rating and great review! Thank you for choosing Bay Ridge for all of your service needs. Have a great weekend! Sincerely, Tom Ruggiero, Dealer Principal

December 03, 2020

Cory, Roy and Frank were exceptional, in making the purchase of my new car a fun and easy experience. This is my fourth purchase from your company and my fifth Subaru. Thank you, for all you do, to mak More

by MAGRANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Cornelius Middleton
Dec 07, 2020 -

Bay Ridge Subaru responded

Congratulations on your 5th Subaru, MAGRANT! We can't thank you enough for you repeat business and loyalty. It's been a pleasure assisting you again and we'll be sure to pass along your praises to our team! Have a great day! Warm Regards, Tom Ruggiero, Dealer Principal

December 03, 2020

Absolutely wonderful. Really work with you to get you what you want and need. I would Highly recommend the dealership and Cory to anyone looking for a new car. More

by JENNYLIRIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Dec 03, 2020 -

Bay Ridge Subaru responded

Thank you for the positive feedback, Jenny! We are delighted to know that you found our dealership wonderful and that your experience with Corey was great. Congratulations on your new vehicle and thanks for the recommendation. - Tom Ruggiero, Dealer Principal

December 03, 2020

Professional Service- they are right on it. Highly recommend Bayridge Subaru for all their offered services. Sabina ensured that all my concerns were handled to my liking. More

by FLYNNST45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 03, 2020 -

Bay Ridge Subaru responded

Thank you for the great review. We will be sure to thank our Sabina for providing you with professional service. Please let us know if there is anything else we can help you with. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

December 03, 2020

All aspects of my new lease were handled in a courteous and professional manner. Everything was handled in a timely fashion with no issues. My experience with Bayridge Subaru has always been great. My fam More

by LORETTAS100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Dec 04, 2020 -

Bay Ridge Subaru responded

Congratulations on your new lease Loretta! Your repeat business and loyalty are appreciated and we look forward to serving you again soon. Best-Tom Ruggiero, Dealer Principal

December 02, 2020

My first time at the dealership and I felt welcome immediately. They addressed the issue and when it was easier to fix than first thought they reduced the charge. Good service. More

by samtimberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Dec 02, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru to handle your auto service needs. We're elated to hear that our team provided you good service and addressed all of your concerns. We look forward to any future visits, Sam. Best- Tom Ruggiero, Dealer Principal

December 02, 2020

Excellent service and great amenities while waiting for my Subaru to be serviced. I was comfortable and able to work on my laptop while waiting for my car. More

by DIOSAEMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Dec 03, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to leave a 5-star review! We are glad to hear that you have had such wonderful and comfortable service visit. We look forward to serving you again soon! - Tom Ruggiero, Dealer Principal

December 01, 2020

I just purchased my 8th Subaru, the 7th from this dealership. I had a new salesperson this time around; the previous 6 were from "my salesperson," but the new-to-me salesrep, Anthony Grippo, was as g More

by SETH.F.ULLMAN
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Bay Ridge Subaru responded

Seth, your loyalty and trust are appreciated. Thank you for your repeat business and congratulations on your 8th Subaru. We're sure it's going to serve you well. Sincerely. Tom Ruggiero, Dealer Principal

December 01, 2020

Very pleasant experience during service appointment. Vert nice and comfortable waiting area. Staff is really attentive to details, polite and pleasant to interact with. Would definitely recommend this to exi More

by lv_staten_island
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 01, 2020 -

Bay Ridge Subaru responded

We're elated to hear you had a pleasant service visit with us. Thank you for the 5-Stars and we look forward to handling any future auto needs. Be well! Tom Ruggiero, Dealer Principal

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