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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

November 06, 2020

Excellent dealership with great service. They very attentive and care about the customers needs. I will recommend the dealership to friends and family in the future. More

by LESBRES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton, Alicia Sena
Nov 09, 2020 -

Bay Ridge Subaru responded

Thank you for your business and recommendations, Les! We're so pleased to have provided with fast attentive service and we hope we can be of assistance again soon. Sincerely, Tom Ruggiero, Dealer Principal

November 06, 2020

Excellent, friendly and efficient service each time I've been there. Happy to bring my vehicle there and would recommend them any time. Never too long a wait and a clean waiting area. More

by GMAR55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton, Kayla Rodriguez
Nov 09, 2020 -

Bay Ridge Subaru responded

It's so gratifying to hear such positive feedback. Your 5-star rating is greatly appreciated and we're so happy that we could be of service. Have a wonderful week! Tom Ruggiero, Dealer Principal

November 06, 2020

Good timely and friendly service. I was able to drop off my car and arrive at work on time. They quickly addressed all of my car concerns and I had my car back by noon. More

by ITERRYMCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Bay Ridge Subaru responded

Thanks for taking a moment to leave us this 5-star rating and great review. We are so glad we could be of service and thank you for choosing Bay Ridge Subaru. Best- Tom Ruggiero, Dealer Principal

November 05, 2020

Thanks for the quick service and turn-around. I came in for the Takata airbag recall fix and they took care of me quickly without any issues. More

by MICHAEL.ANDREW.SCHMIDT
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Nov 05, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru to handle you airbag recall and for the kind words. We are so glad that out team was able to get you in and out quickly and look forward to serving you again soon. Best- Tom Ruggiero, Dealer Principal.

November 05, 2020

Ms. Keyla is professional, friendly, knowledgeable advisor, great service, will be back. She scheduled, timely acceptance, loaner was ready, 10 min out to work. Called for pickup, explained service, 5 More

by ALEXSHTEYNGARDT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Nov 06, 2020 -

Bay Ridge Subaru responded

Thank you for your 5 star review. We are so glad Kayla took great care to ensure a pleasant experience. We appreciate you choosing Bay Ridge Subaru for your car's service. We hope to have you back again for your next service. Sincerely, Tom Ruggiero, Dealer Principal

November 05, 2020

Excellent customer service, excellent service advice excellent job good mechanics. Excellent manager good price original parts. Number one dealer in New York and New Jersey More

by ROBROD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Nov 06, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your excellent experience and providing us with a five star rating. It was a pleasure working with you and we appreciate you choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

November 05, 2020

Reasonable labor rates and efficient check in. Unfortunately I wish there was more air circulation in the waiting area at this busy service dept, especially given the current Covid state. More

by Gray Subaru Sti Hatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Sabina Triunfel
Nov 06, 2020 -

Bay Ridge Subaru responded

Thank you for the valuable feedback as well as the good rating. We really appreciate your insight on our process and facilities and we hope to see you at Bay Ridge Subaru again! best- Tom Ruggiero, Dealer Principal

November 04, 2020

Good experience trading our older model Forester. Appreciate they were not pushy or pressuring us into a quick decision. Happy with how the transaction turned out. More

by LOGITECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Bay Ridge Subaru responded

Congratulations on your new car! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2020

I had a great experience with my recent service appointment. It was a stress free easy going experience and very polite staff and efficient service. More

by ONEIKA.TRIM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Nov 03, 2020 -

Bay Ridge Subaru responded

Oneika, I am glad to hear that you enjoyed our fast and easy service and that it was stress free. Thank you for choosing Bay Ridge Subaru and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2020

FANTASTIC SERVICE !!!OIL CHANGE AND FEW ELECTRONIC FANTASTIC SERVICE !!! OIL CHANGE AND FEW ELECTRONIC ISSUES INCLUDING USB OUTLET CIGARETTE LIGHTER PLUG FRONT DASH CLOCK DISPLAY AND REAR WIPER RESO More

by DARIUSZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ( mechanic ) , Kiara Colon
Nov 03, 2020 -

Bay Ridge Subaru responded

It is our goal to always provide exceptional customer service and it's nice to hear such positive feedback as it reassures our team that we have succeeded in meeting our customer satisfaction goals. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

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