Bay Ridge Subaru

There were problems with the initial service performed but the quickly picked up my car and fixed the problems and returned the car to me. but the quickly picked up my car and fixed the problems and returned the car to me. More

The staff are friendly and polite. Although I didn't have an appointment, they completed the job efficiently. The waiting room is a plus for good service with the nice coffee machine and snacks. Also the ar an appointment, they completed the job efficiently. The waiting room is a plus for good service with the nice coffee machine and snacks. Also the area is clean and tidy. Thanks. More

The price of labor almost exceeded the cost of the service! and my appointment was for 11:00 but my car was not available for pick up for a few hours. service! and my appointment was for 11:00 but my car was not available for pick up for a few hours. More

Being 80 years old I asked to get out as soon as possible . and I did Way under the hour they said. that is one of The reasons that I Only go to Bay Ridge Subaru For service . and I did Way under the hour they said. that is one of The reasons that I Only go to Bay Ridge Subaru For service More

Six[6] month service, my first, could not have gone any better. Outback was ready in less than an hour, as promised. Covid safety protocols were strickly followed. All my concerns were addressed...thank better. Outback was ready in less than an hour, as promised. Covid safety protocols were strickly followed. All my concerns were addressed...thanks Kiara and Kayla. More

Amazing experience had me in early and out in under 10 minutes so I was not late for work. She even arranged a loaner car minutes so I was not late for work. She even arranged a loaner car More

Just had my first service done on our 2020 Subaru Forester. Bay Ridge Subaru is the best! Such great customer service (thanks Kayla). Efficient, quick, clean, and all around well run! Very happy with Forester. Bay Ridge Subaru is the best! Such great customer service (thanks Kayla). Efficient, quick, clean, and all around well run! Very happy with the service I've gotten since buying this car. We used to have a Hyundai and we couldn't even get someone on the phone much less get decent service from them at all. Bay Ridge Subaru goes above and beyond! I'd recommend you to anyone looking for a great car and excellent service. Thanks again! More

The process went very well and timely. My only question remains as to why my new car needed to have the rack & pinion parts changed. However, after the ework was performed the car feels much better. remains as to why my new car needed to have the rack & pinion parts changed. However, after the ework was performed the car feels much better. More

all interactions were courteous and respectful. facility was nice and clean. I felt safe with all wearing masks when interacting with clients. loaner car made the difference between coming and not coming!!! was nice and clean. I felt safe with all wearing masks when interacting with clients. loaner car made the difference between coming and not coming!!!! More

Kayla in Service is fantastic. You are lucky to have her. She made me feel welcome, was upfront about the cost of the service. The work was completed on time. A really good experience!!! She made me feel welcome, was upfront about the cost of the service. The work was completed on time. A really good experience!!! More