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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 19, 2020

Made an appointment online for a NYS Inspection. I pulled right into the Valet area Sat. morning—signage was clear, check in was quick and the waiting room was clean and spacious. Everyone was wearing a mask More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Oct 20, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru to handle your NYS inspection. It's been a pleasure assisting you and to hear that you enjoyed our facilities and the COVID safeguards we have in place. Have a great day and thanks again! Best- Tom Ruggiero, Dealer Principal

October 19, 2020

I worked in 3 dealerships many years ago. I have to say they were very organized and professional. Very clean and organized. Will definitely got here in the future to service my Subaru. Thank you Bay Ridge More

by sbushpilot51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Oct 20, 2020 -

Bay Ridge Subaru responded

We appreciate your business and the perfect rating! Thank you for your honest feedback. We welcome the opportunity to handle your future Subaru service needs. Sincerely, Tom Ruggiero, Dealer Principal

October 19, 2020

I recently bought a used 2017 Forester and took it in for a recall that needed addressing. While there, the team performed a routine maintenance inspection and helped me address a few things to get the used More

by ACOFFIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Bay Ridge Subaru responded

Thanks for the 5-Star Rating and positive feedback, ACOFFIA! At Bay Ridge Subaru we strive to give all our customers an awesome experience and are thrilled to hear that Marc made that happen for you, with the recall and routine maintenance on your Forester. Looking forward to seeing you again. Be Well- Tom Ruggiero, Dealer Principal

October 19, 2020

Bay Bridge Subaru is a very professional and friendly team. Their service and courtesy will keep me returning for care and maintenance of my car More

by T.LINDBERG57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Oct 20, 2020 -

Bay Ridge Subaru responded

Thanks for the 5 Stars and high praise for our service team! Your opinion is highly valued and greatly appreciated. Our team is looking forward to handling your future service needs with the 5-Star service your accustomed to. Sincerely, Tom Ruggiero, Dealer Principal

October 19, 2020

I had a 10 am service scheduled. I was told there was a wait. Waiting room filled to capacity. Had to spend 14 dollsrd on taxi to go home. Service began at 1 pm. Very unhappy More

by DINARAD22
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave us this honest feedback. We truly apologize for the unusual delay in service and hope that this rare occurrence will not deter you from visiting us again in the future. Sincerely, Tom Ruggiero, Dealer Principal

October 19, 2020

Friendly, thorough, and fast service! Will definitely be coming back any time I need work on this car in the future. Very respectful of Covid guidelines as well, I felt very safe. More

by wm.mcbreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Oct 20, 2020 -

Bay Ridge Subaru responded

We appreciate your business and are glad you felt comfortable with the COVID precautions we have in place to ensure everyone's safety. Please do not hesitate to contact us if you need anything else. We look forward to working with you again! Happy Driving! Tom Ruggiero, Dealer Principal

October 19, 2020

I was very happy with the service. When I got there before I could even get out of my car Marc was there waiting for me to assist. Marc is very polite, curtious, warm and passionate and does not keep y More

by ESTHERGRAYLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Bay Ridge Subaru responded

Many thanks Esther! It was our pleasure to service your vehicle and we'll be sure to pass along your compliments to Marc. We too, love his passion and he is truly a crucial part of our team. Happy Driving & Stay Safe! Tom Ruggiero, Dealer Principal

October 19, 2020

Everyone was super helpful. The entire process of getting my first car was made easy and seamless. Would highly recommend this location and it’s people to anyone! More

by JMULVEY1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Bay Ridge Subaru responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Bay Ridge Subaru. We wish you many happy miles in your first new car and look forward to serving you for many years to come! Tom Ruggiero, Dealer Principal

October 18, 2020

The Subaru team was so organized and accommodating Corey (Cornelius) was helpful, honest and reachable. This has been by far the best experience buying a car. Thank you! More

by JESSEEISENBERG87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marconi, Cornelius Middleton
Oct 19, 2020 -

Bay Ridge Subaru responded

Thanks, Jesse! We appreciate the honest feedback on your experience with Corey and the high praise. Thank you for choosing Bay Ridge Subaru and we hope you have a great week! Best-Tom Ruggiero, Dealer Principal

October 18, 2020

Very pleased with your dealership. As soon as we walked in everyone was very friendly.Christopher our salesman was not pushy but answered our questions to our satisfaction. We felt very comfortable with hi More

by DMAAUGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Bay Ridge Subaru responded

From all of us here at Bay Ridge Subaru, we sincerely thank you for your kind review regarding your experience with Christopher. You were a pleasure to assist, and we look forward to seeing you again in the future. Happy driving! Tom Ruggiero, Dealer Principal

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