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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 17, 2020

They did a great job quickly and were responsive to my questions. I would use this dealer again for service on my 2019 Subaru Impreza More

by itsaaronjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Bay Ridge Subaru responded

I will make sure to pass this review along to our service team. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, we're glad to assist with your Subaru Impreza! Sincerely, Tom Ruggiero, Dealer Principal

October 17, 2020

Corey was beyond amazing helping us lease our car. He was very helpful and most importantly extremely transparent through the whole process. He also found us the color we wanted and the final pricing was rea More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica, Cornelius Middleton
Oct 19, 2020 -

Bay Ridge Subaru responded

Wow! Thank you for the amazing review, Janet. We truly appreciate you taking the time out of your day to share your experience with us. Corey, Erica and our team always strive to provide the absolute best possible experience for our guests here at Bay Ridge Subaru. We are delighted to know that you received nothing short of five stars and that we were able to put your husband's mind at ease. Congratulations on your new ride! You're going to love every minute of it. Tom Ruggiero, Dealer Principal

October 16, 2020

Cornelius was amazing. Responded to all my questions and provided excellent service. Hi is also very personable, buying a car from him almost felt like buying a car from a friend or family. More

by KAT.NWALLACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, who explained how everything in the vehicle worked was amazing and funny!, Cornelius Middleton
Oct 16, 2020 -

Bay Ridge Subaru responded

Hi Kat, Thank you for such a great review. It means a lot to us to know you had a 5 star experience with Cornelius and are completely satisfied. As one of our valued customers, we want to sincerely thank you for your business. If there is anything else we can do to assist you, please let us know! Tom Ruggiero, Dealer Principal

October 16, 2020

Excellent service with Marc and team found needed battery and brake fluid and cabin air filter engine filter, Subaru 2013 built to last!! Big Thanks! More

by STEPHENK556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Bay Ridge Subaru responded

Thanks Stephen! We're glad Marc and our team were able to assist you with your Subaru repairs. We appreciate your business and look forward to serving you again soon. Best- Tom Ruggiero, Dealer Principal

October 16, 2020

Chris, Mike, Charlie and Frank are the best. I don’t usually give people good grades or say nice things but these gents far exceeded all my expectations not only for buying a car but also for the human More

by i.reye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie, Frank
Oct 16, 2020 -

Bay Ridge Subaru responded

It's been a delight handling your vehicle needs, congratulations on your new Subaru! We're so pleased that Chris, Mike and Frank have exceeded your expectations and we look forward to our next visit. Tom Ruggiero, Dealer Principal

October 15, 2020

Incredibly helpful and professional staff that were very communicative and responsive to all of my concerns and questions. They also spoke to my husband on the phone at length after our visit to help answer More

by Kyle Marsh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Oct 16, 2020 -

Bay Ridge Subaru responded

Thank you for your detailed feedback Kyle. We will be sure to convey your appreciation to our service team and let them know what a great job they are doing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

October 15, 2020

Happy customer here. Andre was responsive and helpful in email communications and price negotiations even before we stepped in the door. After much back and forth with Andre we were a bit surprised when he More

by ANDREW.BRECK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Bay Ridge Subaru responded

Thank you for your thorough review and 5-stars, Andrew. We love nothing more than knowing that you had a smooth experience with us. It was unfortunate that Andre wasn’t available at the time you visited our dealership but it gave you an excellent opportunity to work with Anthony and Frank. Thank you for your business and congratulations. Sincerely, Tom Ruggiero, Dealer Principal

October 15, 2020

Great experience. Checking in with an appt was easy. The waiting room was clean and spacious allowing for social distancing. The rep that helped me was very courteous and explained all of the charges both s More

by HONORIATSANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the reps name
Oct 15, 2020 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave so many great compliments for our team and facilities. We strive for 100% satisfaction and it's so fulfilling to see we delivered just that for you. Thanks again for your business and we hope to see you again soon. Warm Regards, Tom Ruggiero, Dealer Principal

October 15, 2020

Corey was amazing - he helped me through every step of the process!!!! I wouldn’t be in a Subaru if it wasn’t for him More

by DAVID.S.KRAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Oct 15, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, David! We are so happy to see that Corey's knowledge and expertise put you at ease and helped you through the whole process. We appreciate your business and congratulations on your purchase! Best- Tom Ruggiero, Dealer Principal

October 15, 2020

their service is very good and they are always ready to help you with whatever you need, I recommend visiting, I was very satisfied with the service More

by CORAISACAAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Oct 15, 2020 -

Bay Ridge Subaru responded

Thanks for visiting our service department! We appreciate the kind words and feedback. We look forward to seeing you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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