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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 13, 2020

Body work needed for a hood damaged by a delivery truck. Marc was helpful, efficient, courteous and handled all the paperwork with the company that was paying. More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you so much for the positive review! Marc will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day! Sincerely, Tom Ruggiero, Dealer Principal

September 13, 2020

What an awesome crew of people - from the front desk to service to the payout process. Efficient, helpful, supportive - many thanks for the fast turn-around! More

by jdsell
Recommend Dealer
Yes
Employees Worked With
Stephanie Dirani
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for giving us 5 stars, jdsell! It was absolutely our pleasure to help you! Sincerely, Tom Ruggiero, Dealer Principal

September 13, 2020

My experience at Bay Ridge Subaru was excellent. After a seven year stint, I had all four tires replaced due to tire dry rot (sidewall cracking). The service center is really comfortable so I usually take a More

by RUSS3LL.JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

We appreciate the excellent review, Russell. Let us know if there is anything else we can help you with. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

September 12, 2020

Fast, efficient and courteous service. When one of the serbice people saw the delay in my car coming out, he took it upon himself to get it out. I would come to this location again! More

by lyfirestone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, lyfirestone! We appreciate your feedback! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

Very good service. Just routine maintenance and NYS inspection. Tires were checked for slow leakage, Ok as of now. May require further service if problem continues. 9 mp More

by AJNOSF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 11, 2020 -

Bay Ridge Subaru responded

AJNOSF1, thank you for the positive rating! We value your business! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

This is a great and friendly dealership. They are also really well prepared for clients during COVID-19. There are other dealerships closer to me, but I will always come here for service because the team More

by REBECCAFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Bay Ridge Subaru responded

Rebecca, thank you so much for the positive review! Our team will be very happy to hear about your kind words and high star rating! Thank you for choosing Bay Ridge Subaru, and have an amazing day! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

Great customer service, every time I pick up my car I feel really good about it. Never had a problem and have going there for over 10 years. More

by THABSP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru for all of your vehicle needs, THABSP! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

The tire pressure light came on in my 2018 Forester! I found a screw imbedded in one of the tires! Bay Ridge Subaru was able to squeeze me in on the same day! Excellent and friendly service! More

by olzios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Dirani
Sep 14, 2020 -

Bay Ridge Subaru responded

Olzios, Thank you for taking a moment of your day to share your positive service experience. We're always happy to take care of any vehicle needs in a timely manner. Have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

The greeting and intake process is smooth and professional. I appreciate being made to feel welcome when I arrive for my appointment. The waiting area is clean and professional. Service was fast, More

by MULTISERVPRO77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for the kind review! Please let us know if we can be of any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

September 10, 2020

Great process. Cornelius was extremely helpful. The waiting area was clean, comfortable, well-stocked with coffee and other hot beverages. Would recommend to friends and family More

by JIMS_13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Sep 10, 2020 -

Bay Ridge Subaru responded

JIMS_13, thank you for your five star review and recommendation. I'm glad to hear that Cornelius was helpful throughout your experience. We welcome you back again anytime. Sincerely, Tom Ruggiero, Dealer Principal

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