Bay Ridge Subaru

The greeter was professional, friendly, courteous, and helpful. The waiting area was clean, comfortable, well-stocked with coffee and other hot beverages. The service was provided promptly, even complet helpful. The waiting area was clean, comfortable, well-stocked with coffee and other hot beverages. The service was provided promptly, even completed ahead f time, and done very well. More

Very frustrating experience Highly disorganized Poor Very frustrating experience Highly disorganized Poor communication from service rep Low level knowledge from service rep of cars needs Incredib Very frustrating experience Highly disorganized Poor communication from service rep Low level knowledge from service rep of cars needs Incredibly challenging to book appointments Low level of overall service More

Easy to make a reservation, great service and waiting area during appointment, and if you live nearby like me, you can decide to leave and they'll text you when you're ready. Very professional and straig area during appointment, and if you live nearby like me, you can decide to leave and they'll text you when you're ready. Very professional and straight forward group of people, I come back to Brooklyn for this dealership even when I live in Long Island now. More

Easy to schedule my appointment. Marc greeted me and reminded me that the 30,000 mile service was due in addition to the state inspection. In their effort to maintain social distance waiting room space reminded me that the 30,000 mile service was due in addition to the state inspection. In their effort to maintain social distance waiting room space was limited so I sat comfortably in the sales room. Always friendly and helpful. More

I came in for a safety inspection. It took over an hour and a half. The reprsentative told me that they were very short staffed. I understand, but an hour and a half for a safety inspection? I've been g and a half. The reprsentative told me that they were very short staffed. I understand, but an hour and a half for a safety inspection? I've been getting my service from Bay Ridge for the entire two years that I've owned the car, and I haven't minded waiting. However, this experience really soured me. More

I was very pleased with the prompt and kind attention of the staff and the mechanics. It was pleasant sitting in the waiting area until my work was completed. It was clean and comfortable. Thank you ! the staff and the mechanics. It was pleasant sitting in the waiting area until my work was completed. It was clean and comfortable. Thank you ! More

I leased my first Subaru from Bay Ridge Subaru and I am so happy with my car. Gerald and his team were extremely helpful and patient answering all of my questions. I would definitely recommend this dealers so happy with my car. Gerald and his team were extremely helpful and patient answering all of my questions. I would definitely recommend this dealership to anyone looking to lease or buy a car. More

Quick, easy, polite, clean, and totally helpful. I appreciate the staff and mechanics at bay ridge Subaru and i will bring my car there as long as I like in Brooklyn. appreciate the staff and mechanics at bay ridge Subaru and i will bring my car there as long as I like in Brooklyn. More

Very helpful and responsive, but not pushy. Patient in explaination. Felt like we walked away with a good deal. Dealership was clean and accommodating with our schedule. explaination. Felt like we walked away with a good deal. Dealership was clean and accommodating with our schedule. More

Excellent and friendly service! I came to get the state vehicle safety check done for my 2018 Subaru Forester I bought in NJ. Absolutely no problem at all! The waiting area was clean and very comfortable a vehicle safety check done for my 2018 Subaru Forester I bought in NJ. Absolutely no problem at all! The waiting area was clean and very comfortable and the coffee was great! The check revealed a filter that needed replacement in the next 90 days and I decided to get it done right away. 5 minutes later it was done and I was out of there! More