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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

July 29, 2020

My salesman Corey Middleton was very knowledgeable and courteous I turned in my old leased vehicle and leased another vehicle. The whole process went very smooth and quick More

by BRRIGGIO
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jul 30, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to share your great car-buying experience with Corey! We hope you continue to love your new ride, and we are looking forward to taking care of auto needs in the future. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

professional and on time My car needed a front bumper change. Marc was very good at explaining what the issue was and how they were going to remedy it. Overall the experience More

by TJEANMURRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a great review for Marc! It was a pleasure to work with you. We'd love to assist you again. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Excellent! Detailed information provided by service team inspired confidence and wise decision making regarding my vehicle. The overall environment is calm so I More

by RUSS3LL.JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to share your overall great experience, Russ3ll.Jordan! We appreciate your feedback and look forward to your return. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Missing Management I brought my car in at 9am for a 30k and inspection. At 10:30 I got a call breaks were needed I said yes she said ready about noon. I came in at 11: More

by HC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know no one wears name tags (cashier was only helpful and pleasant person)
Aug 07, 2020 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 27, 2020

Just brought my car in to take care of the airbag recall. Good service , although i was hoping for the free oil change as advertised .. . More

by YANCYDULIN
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani, Kayla Rodriguez
Jul 28, 2020 -

Bay Ridge Subaru responded

Yancy, thank you very much for recognizing our top-notch service. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Great service very professional and very fast. Would really come like to purchase my next car from them. Personnel are very considerate and kind.they should receive a bonus.keepup the good work. Thanks More

by MARINA_ANGEL158
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Dirani
Jul 28, 2020 -

Bay Ridge Subaru responded

Thanks for the awesome review, Marina! We appreciate the feedback. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Always excellent professional service! I scheduled my free airbag upgrade and also had the cabin filter and the oil changed. The price was fair for the extra maintenance services and all em More

by IVANRDGZ64
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Marconi, Alicia Sena, Stephanie Dirani, Kayla Rodriguez
Jul 28, 2020 -

Bay Ridge Subaru responded

Thanks for such a delightful review, Ivan. We truly appreciate it and hope to work with you again down the road. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Love Subaru This is the best service I have ever received. They are efficient, professional, and above all honest. Their services seem to be reasonably priced. More

by fmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani, Kayla Rodriguez
Jul 28, 2020 -

Bay Ridge Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We strive to deliver a great experience to all of our valued customers and we are grateful we provided just that. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

EXcellent Service Mr Andre Arzuza, is the best salesman, I came across in my search for a lease. The staff, i came across at the dealership. the finance guy,was amazing More

by Rhonda D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Bay Ridge Subaru responded

Congratulations and thank you for the positive feedback, Rhonda! We are delighted to know that you found our team to be friendly and thorough, especially Andre. We appreciate your recommending us and we hope that you will visit us again! Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Service Reiview Always pleasant. Never any surprises, the costs and repairs are what they say it will be. They communicate well. They were friendly, communicated with More

by SDEASY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayden Bloo, Stephanie Dirani
Jul 28, 2020 -

Bay Ridge Subaru responded

Thank you for the great review. I will be sure to thank the team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

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