Bay Ridge Subaru

I was surprised that I could wait inside for the work to be done and it's so much nicer now as a place to wait. The coffee is great-no longer that insulting stuff they used to have. The work was done a coup be done and it's so much nicer now as a place to wait. The coffee is great-no longer that insulting stuff they used to have. The work was done a couple hours faster than expected. Great experience all around. More

I always have a wonderful experience when I come to Subaru to service my Crosstrek. I would like to point out the great attention I received from service rep. Kayla as she took the time to explain all Subaru to service my Crosstrek. I would like to point out the great attention I received from service rep. Kayla as she took the time to explain all the work being to my car. Thank You. More

Gerald and everyone I interacted with at Bay Ridge Subaru was fantastic. As a first time car leaser, they made me feel confident and knowledgeable about my car. Great experience! was fantastic. As a first time car leaser, they made me feel confident and knowledgeable about my car. Great experience! More

Excellent service and staff as always! Using the application to make an appointment and to check in is very simple and easy to use. Waiting area is very clean. application to make an appointment and to check in is very simple and easy to use. Waiting area is very clean. More

Staff was courteous and performed the recall fast without trying to force me to do more work other than the recall which is great some dealer's are crooks trying to force me to do more work other than the recall which is great some dealer's are crooks More

Great service! I originally purchased my car her and I always take my car here to get serviced! Awesome and attentive staff, amazing new waiting room. A+ service. Th I originally purchased my car her and I always take my car here to get serviced! Awesome and attentive staff, amazing new waiting room. A+ service. Thank you. More

The facility is exquisitely clean including the restrooms. Seating for guests were clean and comfortable. There was clean coffee maker and coffee available Staff greeted with courtesy as soon a restrooms. Seating for guests were clean and comfortable. There was clean coffee maker and coffee available Staff greeted with courtesy as soon as I arrived and was quickly taken care of. More

Quick and Efficient! Great service as usual. Appreciate the safety reflected in the waiting room. My only negative (and I'm not sure if this was initiated by the local dea Great service as usual. Appreciate the safety reflected in the waiting room. My only negative (and I'm not sure if this was initiated by the local dealer) was the urgent ad (notification) that I should consider new tires. C'mon! Tires are good for more than 7k miles!!! More

Very good. Brought my Outback in for oil change and New York State Inspection. Service was done quickly without any delay. Mark was great even though he was do Brought my Outback in for oil change and New York State Inspection. Service was done quickly without any delay. Mark was great even though he was doing a lot because people had called in sick. More

First visit to dealer for recall I have 3 Outbacks in my company that were purchased in NJ and we always dealt with the dealer there which is excellent. Because of COVID I no longer d I have 3 Outbacks in my company that were purchased in NJ and we always dealt with the dealer there which is excellent. Because of COVID I no longer drive into the office and I needed to service a 2010 Outback with 56,000 closer to where I live , in Brooklyn. My friends have purchased cars from this dealership and were very satisfied with their transactions and service. I decided to take it there instead of driving to NJ. The car was ready when promised, the staff was pleasant and cordial, while having the car there they took their time and examined the entire car. I think they gained me as a customer. Since this was a recall I can't comment on pricing. More