Bay Ridge Subaru

I was given a loaner to be returned the following day. Instead they took care of a recall on my 2019 Impreza the same day. 👍🏽 Instead they took care of a recall on my 2019 Impreza the same day. 👍🏽 More

Everyone was professional and helpful from the minute we walked through the door. They made sure we walked away happy. Very satisfied with my recent visit. walked through the door. They made sure we walked away happy. Very satisfied with my recent visit. More

Professional,courteous and communicated very well Very good. Need to make sure customer service reps properly wear face masks. Otherwise every one was very friendly and professional. Will definetely Very good. Need to make sure customer service reps properly wear face masks. Otherwise every one was very friendly and professional. Will definetely come back. More

Easy / smooth Easy - to setup appointment - drop off the car in-out about 40 mins for inspection. There were about 5 people in the wating room. No complain. Easy - to setup appointment - drop off the car in-out about 40 mins for inspection. There were about 5 people in the wating room. No complain. More

Painless recall amidst COVID-19 Easy scheduling for a recall, comfortable waiting room with coffee and television set. There was ample space for social distancing and everyone wore m Easy scheduling for a recall, comfortable waiting room with coffee and television set. There was ample space for social distancing and everyone wore masks. They even accommodated someone who preferred to wait outside by moving a chair outside. On intake they explained what they had to do and approximately how long it would take. They stuck to the time frame, performed a safety inspection and topped off vehicle fluids - courteous and professional all with no charge. More

Great experience! Andre was very knowledgable and responsive both via phone and over email. The process for buying and picking up the car was very smooth. Great experie Andre was very knowledgable and responsive both via phone and over email. The process for buying and picking up the car was very smooth. Great experience overall. More

Always a great experience!! Went in for service and NYS inspection and was greeted by Marc. Everything was done in a timely manner and he answered all my questions. Patricia Schumacher signed me out fast a inspection and was greeted by Marc. Everything was done in a timely manner and he answered all my questions. Patricia Schumacher signed me out fast and efficiently, with a smile!! Never had a bad experience!! I love my Crosstrek! 🙂❤ More

The people at Subaru were very professional and they took care of my needs in a very timely manner and everything went well.The dealership has greatly improved. care of my needs in a very timely manner and everything went well.The dealership has greatly improved. More

Quick and Efficient! Everyone took care of my issues in a prompt (Actually half the initial estimate of time) and very professional way. The dealership was arranged for cu Everyone took care of my issues in a prompt (Actually half the initial estimate of time) and very professional way. The dealership was arranged for customer safety and social distancing. More

Extremely professional, friendly, honest, patient, and. Anthony and Roy explained everything about the new vehicle and the terms of the lease, service and new features regarding the new Forester. Anthony and Roy explained everything about the new vehicle and the terms of the lease, service and new features regarding the new Forester. More