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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 18, 2020

Oil change and NYS safety inspection This dealer is very close to my house. It's friendly in making the appointment and greeting my arrival. Email reminder is good. Explanation is clear. More

by KARTHURNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Bay Ridge Subaru responded

We're so happy everything went well. Thank you for your feedback, KARTHURNG! Sincerely, Tom Ruggiero, Dealer Principal

June 18, 2020

Great experience even during social distancing limitations. Everyone was courteous and knowledgeable. I would recommend the dealership to anyone interested in purchasing a Subaru. Thanks! More

by AGAVALLER
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Bay Ridge Subaru responded

Thank you for your kind words and five star rating, AGAVALLER. We hope to have exceeded your expectations and we hope to work with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

June 17, 2020

inspection The people are always friendly and willing to listen to what questions you may have regarding your vehicle. The wait time is acceptable and the waiti More

by SBOGER51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Bay Ridge Subaru responded

Thanks for sharing your amazing rating for us, SBOGER51. We truly appreciate it, and we hope to work with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 17, 2020

Just perfect Even during a pandemic, this was an incredibly smooth and happy process with plenty of access to hand cleaning appliances and good coffee in the waiti More

by COLINMLBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Stephanie Dirani
Jun 18, 2020 -

Bay Ridge Subaru responded

We are so happy to know your experience went well. Thanks for your feedback for us, Colin. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 17, 2020

Had a great experience with Bay Ridge Subaru in the midst of Covid-19 chaos. They got us in and out safely, quickly, and courteously. More

by Lisa H.
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica was a great help! Made getting in and out stress free!
Jun 18, 2020 -

Bay Ridge Subaru responded

Thanks for sharing your amazing rating for us, Lisa. We truly appreciate it, and we hope to work with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

As always, everyone at Bay Ridge Subaru was a pleasure to speak with and arranged to take care of everything I needed. They picked up our Forester, did NYS inspection, synthetic oil change, and brought it b More

by Ev and Helen
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Michael Otero, Alvaro Armas
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for the compliment, Ev and Helen! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Went in for oil change and other services. It was easy and the painless. The only complaint I have is that I purchase a small cover for the back bumper part that fell off and the rep thought the technicia More

by CHINTEOH
Recommend Dealer
Yes
Employees Worked With
Stephanie Dirani
Jun 16, 2020 -

Bay Ridge Subaru responded

We are so happy to know your experience went well. Thanks for your feedback for us, CHINTEOH. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Always great service, been using Bay Ridge Suburu since 2005, very happy with the people. Just all and all good care for my car.123,00 miles later. More

by SACCO810
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for taking am moment of your day to share your thoughts about the quality of your experience. We look forward to working with you again. Please have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Reliable Service Good, friendly service. Brought my car in for NYS car inspection. It took longer than had been initially indicated, but in the process there were a More

by LLOYDGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 16, 2020 -

Bay Ridge Subaru responded

Lloyd, thank you so much for taking the time to give us feedback about working with us. We really appreciate it. Please feel free to reach out if there is anything else we can assist with. We are here to help! Thanks for making the drive out. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Inspection The staff is always friendly. I like the honesty of the team. I always know that I am only getting done what I need. I have always been satisfied with More

by TEDALDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for the five-star review, Ted! We are so glad that we could provide you with quick and efficient service. Sincerely, Tom Ruggiero, Dealer Principal

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