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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 15, 2020

Servicing an OLD Subaru My car is from 2001 and has 216,000 miles on it. The service has always been friendly, competent and desirable. I rarely drive the car and just move More

by OLIVIA JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, Olivia! We will be sure to thank Marc for providing you with excellent service. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Easy car buying process I purchased a 2020 Outback. The sales rep I worked with was very straightforward and easy-going. I did everything online or over the phone until the d More

by TOWNSEND94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you so much for sharing your wonderful feedback about your experience working with us. Congratulations on your new 2020 Subaru Outback! If there is anything else we can be of assistance with, let us know. Our team is here to help! Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Easy to deal with. Not a single problem The whole staff was professional and accessible. They listened to all my concerns and helped make the process smooth and easy. We got this done more q More

by ANTHONYFAUCI1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for your kind words and five star review, Anthony! We are happy to hear that you had a smooth and easy car-buying experience. Congratulations and we hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

June 13, 2020

Everything was very smooth. Scheduling was straightforward and accommodating. When I arrived I was greeted and welcomed. I was taken in at exactly my appointment time. More

by glynnie05
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Bay Ridge Subaru responded

Thank you for your feedback and five star rating. We appreciate you choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 11, 2020

Excellent Service & Easy Experience I cannot recommend Bay Ridge Subaru enough. They were attentive, answering all of my questions. Roy was very helpful and thorough. Gerald was excellen More

by SHEAOHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Bay Ridge Subaru responded

We are so happy to know your experience went well. Thanks for your feedback for us, Shea. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 11, 2020

Purchase of our new crosstrek The whole process went very smoothly. Mike took care of all the details and communication was clear and prompt. Considering how Covid is making everyt More

by DINOBOT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Bay Ridge Subaru responded

Dino, we are so glad to hear that you had a smooth experience. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 10, 2020

Pleasant experience from start to finish Excellent service from sales to vehicle pickup. Gerald provided all the information as requested and then facilitated the speedy processing of our lea More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Bay Ridge Subaru responded

Thank you so much for your great feedback for Gerald and Roy. We are so glad to know of their outstanding and fabulous care as a first time buyer. Congratulations, Sheila! We hope you like your new car. Let us know if we can help you with anything else. Sincerely, Tom Ruggiero, Dealer Principal

June 10, 2020

Service is perfect To schedule appointment is easy, the staff is very polite and professional. Waiting time to get car not too long. I am very satisfied with quality. More

by YEVGENIYVAYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Jun 11, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your five star service experience with us. Thank you for being a happy and valued customer of Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 08, 2020

recall Easy to make appointment. Gave me information concerning length of time required for work to be done . They were ready to accept car on time and ret More

by knewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your satisfaction with our Service Department. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 08, 2020

They were so nice and fit us in for the car inspection on the last day they were open before the pandemic shutdown. Very accommodating. More

by DOR425
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani
Jun 09, 2020 -

Bay Ridge Subaru responded

I am pleased to hear that you find our services nice and accommodating. I am proud of our staff and the services they provide. We hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

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