Bay Ridge Subaru

I purchased my Subaru from Bay Ridge Subaru and have been taking it there for service ever since. The people in the Sales and Service Departments are knowledgeable and very helpful. Highly recommend Bay Rid taking it there for service ever since. The people in the Sales and Service Departments are knowledgeable and very helpful. Highly recommend Bay Ridge Subaru. More

During this unfortunate time with this virus, the service manager called us to return the loaner car unless we paid $50 per day. He would not allow us to keep loaner car until the car was repaired. We took manager called us to return the loaner car unless we paid $50 per day. He would not allow us to keep loaner car until the car was repaired. We took our unfinished car and have to return for repairs when the parts come in. Service manager was very matter of fact. This dealership has lost a repeat customer. Our lease is up June 21 More

My car first service at Bayridge Subaru was very pleasant, I was little nervous but they kept it simple and short, not much waiting and providing all the necessary information. Thank you so much. pleasant, I was little nervous but they kept it simple and short, not much waiting and providing all the necessary information. Thank you so much. More

Absolutely the best ! 5th Subaru leased at Bay Ridge Subaru Got our 5th Subaru leased here ( CrossTrek ). Have had nothing, but outstanding experience here time after time. Straight forward, no tricks, no nonse Got our 5th Subaru leased here ( CrossTrek ). Have had nothing, but outstanding experience here time after time. Straight forward, no tricks, no nonsense, just honest advice and approach. Special thanks to our sales consultant Joseph Teti. Very knowledgeable, professional, excellent knowledge of Subaru products and features. Joe helped us select and order Subaru Crosstrek that we wanted. Pick up process was flawless as well. All paper work was done quickly. Car was prepared beautifully and on very short notice. Once we got into new car Joe took his time to go over all features, set up the phones and answer all questions we had. Great job by everyone at Bay Ridge Subaru ! Thank you again! More

Excellent service! Alvaro is the man! Made me feel welcomed and explained everything perfectly! The service he provided should be commended! He is a valuable member of your staff! welcomed and explained everything perfectly! The service he provided should be commended! He is a valuable member of your staff! More

Their "Service advisors" are NOT Salespeople I travel across the Hudson to Bay Ridge from Staten island. I pay the toll to get there. I can land up waiting around, but it's all worth it. It's wo I travel across the Hudson to Bay Ridge from Staten island. I pay the toll to get there. I can land up waiting around, but it's all worth it. It's worth it because they are honest, competent and fast. They listen to you, write down what you say. and do it. It's worth the trip because if they find something, I trust them. There not like my local dealer who tries to tell me I need extra things for regular service which Subaru recommends against! Sitting across from my local sales person is aggravating but more importantly I would never trust them. I do trust Bay Ridge--two other family members own Subaru vehicles purchased from them. More

Good People! I came for a quick check up on a dead battery. Easy to set up the appointment. Staff was thoughtful and through. Quality service is very much apprecia I came for a quick check up on a dead battery. Easy to set up the appointment. Staff was thoughtful and through. Quality service is very much appreciated! More

Excellent Employees were professional and efficient. Did not get home test drive or home delivery. Did not get any special discount; paid sticker price. We re Employees were professional and efficient. Did not get home test drive or home delivery. Did not get any special discount; paid sticker price. We really felt there should have been a discount in these troubled times as advertised by many dealerships. More

We had a tire issue under warranty just at the beginning of the NY shutdown. They responded with little notice and were very prompt in resolving our issue. We bought our Forester on Long Island, but they of the NY shutdown. They responded with little notice and were very prompt in resolving our issue. We bought our Forester on Long Island, but they treated us like a valued customer. They were terrific! More

Love the precautions Mike took with the car during covid 19. He wrapped the steering wheel, driver’s seat with plastic. He also kept his distance 19. He wrapped the steering wheel, driver’s seat with plastic. He also kept his distance More