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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 23, 2020

Love Bayridge Subaru. Everyone there is always attentive, courteous and professional. They are very considerate putting a cover on steering wheel to prevent Covid 19. More

by LIJINGUSA
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Bay Ridge Subaru responded

We are doing everything we can to serve our customers to the best of our ability while keeping them safe during this sensitive time. We appreciate your business and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2020

Better than ever As usual, my service was completed quickly and thoroughly. I love the renovated office and the staff was kind. See you again, same time next year! More

by KEVINAHOWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Bay Ridge Subaru responded

It's wonderful to know of your great service experience. Thank you for taking the time to share your feedback for us. We welcome you again for any future automotive needs! Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2020

Good experience Pleasant, effective, professional . I would definitely continue my relationship with Bay Ridge Subaru for years to come, God willing. Also would reco More

by BYRONJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Michael Otero, Alvaro Armas
Mar 24, 2020 -

Bay Ridge Subaru responded

Here at Bay Ridge Subaru, we understand your time and business is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer, Jackie and we hope to see you here again down the road! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2020

The Subaru rep Corey (Cornelius) was incredibly helpful, professional, and patient. I was fortunate to have crossed paths with him. Corey truly made a difficult decision into an easy and informed one. Th More

by KEVINJOHNDOWNS
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 24, 2020 -

Bay Ridge Subaru responded

Kevin, thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad Corey was able to assist you and it was an enjoyable experience. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2020

Very Good The dealership is very good and I recommend it. My service Rep Marc D' Ottavio is always a pleasure to deal with. I will be leasing another car here n More

by JOHNCALFOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Mar 24, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, John! We are happy to know that you enjoyed our services with Marc. Let us know if there is anything else we can help you with. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2020

The problem was with my battery. They replaced it and I hope problem is gone now. Staff is professional. Subaru is the best. Thank you. More

by VIKTORY49
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Mar 23, 2020 -

Bay Ridge Subaru responded

Thank you for the five star rating! We appreciate your business and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2020

They are a fair dealership to get service at. I would come here again for service. No complaints keep up the good work. Stay Corona Virus free. More

by PEDROMAC77
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Bay Ridge Subaru responded

Pedro, thank you for the wonderful review and rating regarding our dealership. We appreciate your patronage and hope to see you soon. Travel safely. Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2020

I highly recommend this dealership. I just leased my second Subaru from them and would not go anywhere else. I feel the smaller dealerships generally provide better service all around More

by SGROSSMAN002
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are glad you enjoyed your second leasing experience with us. Thank you for taking your time & visiting us at Bay Ridge Subaru. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2020

Fantastic experience. Took my car in for an oil change and recall repairs that were all completed in one day. I had a doctor's appointment and Michael and Mark in service went over and above to get me a f More

by BUSGUY220
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Mar 23, 2020 -

Bay Ridge Subaru responded

Jim, thank you for your kinds words and five star rating. Michael is excellent and it's an honor to have Mark on our team. We appreciate your business and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Stay safe. Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2020

Great experience I was looking for a good reliable used car. I went to another dealer where I felt like I was in line at the DMV. I went online to your site and saw More

by JOETRIPPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 23, 2020 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating, Joe. We are so pleased that you had such a wonderful & positive experience with Chris. Cory is outstanding & we are lucky to have Roy on our team. We appreciate you choosing Bay Ridge Subaru & congratulations on your new Impreza. We hope to see you again soon and we hope you stay safe. Sincerely, Tom Ruggiero, Dealer Principal

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