
Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,372 reviews
Re-call For me the service is always: Quick, Efficient, and Convenient. Alvaro is the guy that usually helps me. He's always very informative and quite helpfu For me the service is always: Quick, Efficient, and Convenient. Alvaro is the guy that usually helps me. He's always very informative and quite helpful. More
it was great and very streamlined It was a pleasure....they made it easy....and fast...the breakroom was clean and open and tv and wifi....and I was out of there in less than an hour.. It was a pleasure....they made it easy....and fast...the breakroom was clean and open and tv and wifi....and I was out of there in less than an hour....it was perfect....thanks again... More
The service department was very nice and clean. Has a very nice and comfortable waiting area with Starbucks Coffee! 😁. The valet and the service representative was nice and welcoming. very nice and comfortable waiting area with Starbucks Coffee! 😁. The valet and the service representative was nice and welcoming. More
Everything went Smoothly as Always I usually have a 5 star experience with Bay Ridge Subaru but this time I had a small leak after service that required me to bring the car back. It was I usually have a 5 star experience with Bay Ridge Subaru but this time I had a small leak after service that required me to bring the car back. It was handled very quickly and to my liking. This is the first time I had any issue, and this one was very small, in my 8 years of owning and servicing my Subaru at Bay Ridge Subaru. Hope to continue doing business at Bay Ridge Subaru. More
Fast and great customer service I took my Subaru for the airbag recall. The workers were very kind and the service was super quick. They finished with my car 2 hours before the sched I took my Subaru for the airbag recall. The workers were very kind and the service was super quick. They finished with my car 2 hours before the scheduled pick up. More
I was satisfied with the service Service was completed in the amount of time specified. I was told it would take 4 hours and it did. Everyone I dealt with was very pleasant. Service was completed in the amount of time specified. I was told it would take 4 hours and it did. Everyone I dealt with was very pleasant. More
Mr. Arzuza was very knowledgeable about car that we purchased. He clearly understood our budget and was able to assist us to accomplish our goal. purchased. He clearly understood our budget and was able to assist us to accomplish our goal. More
Service was to correct 2 recalls. Intake was very professional and work was completed within the time indicated. Had an issue, unrelated to the service performed, with personal items in car being dis professional and work was completed within the time indicated. Had an issue, unrelated to the service performed, with personal items in car being disturbed, but this was immediately addressed by Alicia. More
Professional and effective from start to finish I was a refugee from another Subaru dealership which after 3 visits failed to diagnose what was completely draining my battery and blamed me for not d I was a refugee from another Subaru dealership which after 3 visits failed to diagnose what was completely draining my battery and blamed me for not driving enough. Bay Ridge found the source the day after I brought it in and produced data to show how much current the old part was drawing vs. the replacement. My experience was top notch from start to finish. A modern check-in process and a comfortable waiting area that doesn't look like the DMV. My service advisor Marc D'Ottavio was professional and a real pleasure to deal with. More