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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 02, 2020

Efficient and timely. Just took my car for an oil change. It was handled professionally and in record time. I will be coming back. Thank you very muck. More

by RORCEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Mar 03, 2020 -

Bay Ridge Subaru responded

Thank you for the five-star rating. We greatly appreciate the support. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

March 01, 2020

Had a good experience didn’t have to wait long they called me up when I was ready which was about 2 1/2 hours More

by PAULC234
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Bay Ridge Subaru responded

Thank you for your top review, Paul! We love hearing our service department did an excellent job for you. Let us know if you need anything else! Sincerely, Tom Ruggiero, Dealer Principal

February 28, 2020

Complete work in one day. The staff was polite. I’m always prefer to repair my car at 1819 Cropsey Ave.. On my experience In this Station they always did a professional job.This is my third Subaru. More

by MASHAS2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Bay Ridge Subaru responded

Thank you for your repeated business and five star rating. We are so glad that you enjoy our services. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 28, 2020

Very professional and easy to deal with. Made the process enjoyable. Excellent customer service! I didn't feel pushed or hounded. This is our third Subaru. Love the car. More

by JAMIEVENTO27
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Mar 02, 2020 -

Bay Ridge Subaru responded

Jamie, thank you for your repeated business and five star rating. We are so glad we were able to get you into a car that you love and enjoy. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 28, 2020

Excellent communication I stopped by to lease a new Subaru and stopped by the service department. In the past I have avoided dealer repair departments because they seemed so More

by MS10001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti, Alicia Sena
Mar 02, 2020 -

Bay Ridge Subaru responded

Thank you for your honest review regarding our service department. I am proud of our staff and the services they provide. Thank you for shopping and trusting Bay Ridge Subaru with all your vehicle needs. Please enjoy your new Subaru and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

February 28, 2020

What I thought might be a stressful experience was actually fun and went so smoothly. Thank you to Cornelius and the entire Bay Ridge Subaru dealership. More

by TMARTINO1212
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 02, 2020 -

Bay Ridge Subaru responded

Thank you so much for taking the time to share your feedback regarding your last visit to Bay Ridge Subaru. I'm glad to learn that you had a fun and smooth car-buying experience with Cornelius! Congratulations on your new purchase and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 27, 2020

Everyone was very courteous and professional. I was there for warranty repairs but felt I had to wait longer because I didn’t purchase additional services More

by JBACHNER
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Bay Ridge Subaru responded

Thank you for your top review! We love hearing our service department did an excellent job for you. Let us know if you need anything else! Sincerely, Tom Ruggiero, Dealer Principal

February 27, 2020

Joe Teti was great. Handled all my needs and questions in a timely manner. Will be planning our next vehicle purchase with Joe Teti soon! More

by MEL3232
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Feb 28, 2020 -

Bay Ridge Subaru responded

Mel, thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. Joe is outstanding & we are lucky to have him on our team. We appreciate you choosing us & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 27, 2020

Excellent service and staffs very helpful. Fast and waited less than 20 minutes for engine oil change and multi point inspection. The waiting room is very comfortable with free coffee. More

by TIMMYNG
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Alvaro Armas
Feb 28, 2020 -

Bay Ridge Subaru responded

Timmy, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 27, 2020

3,000 mile routine maintenance Excellent service: email and text reminders that my Subaru was due for its 3K mile service; easy appointment set-up; valet greeter at service bay; gre More

by SWC6JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Alvaro Armas
Feb 28, 2020 -

Bay Ridge Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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