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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 27, 2020

Service visit I recently visited for strange sound from my car. I was greeted for my appointment promptly with all smiles. I was updated on vehicle throughout day. More

by PINTA718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Alvaro Armas
Feb 28, 2020 -

Bay Ridge Subaru responded

So glad to hear that you are enjoying your service visit with us! We are glad we were able to help you, and thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

February 27, 2020

Corey was helpful and professional. I particularly liked that he didn’t give me the “hard sell” the first time I met him. Good to work with. More

by MESSWOLF
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 28, 2020 -

Bay Ridge Subaru responded

We always put our best foot forward. Your time is valuable and we do not want to waste it with unnecessary haggling. Corey will appreciate your review. Thank you for your business and we hope to see you again at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

February 27, 2020

Efficient and reasonably priced I am totally committed to Subaru because of the quality of the vehicles and the high positives of dealing with service personnel. When I see Marc com More

by Bklynsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Bay Ridge Subaru responded

Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & that you trust Dusty with us. We hope to see you again at Bay Ridge Subaru and safe travels. Sincerely, Tom Ruggiero, Dealer Principal

February 25, 2020

great experience Dropped in to have an oil change without and appointment and I am pleased to say they serviced my vehicle in less than an hour. More

by CAYESHAWEBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2020 -

Bay Ridge Subaru responded

Thank you for your top review! We love hearing our service department did an excellent job for you. Let us know if you need anything else! Sincerely, Tom Ruggiero, Dealer Principal

February 24, 2020

02/21/2020 service Excellent service, done professionally and quick. Friendly, patient and kind staff. The Subaru staff were very supportive, the waiting room is very c More

by VKIRYANKOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Feb 25, 2020 -

Bay Ridge Subaru responded

We really appreciate that you took the time to write us such a kind review. I'm glad to hear that you've enjoyed our update facility and service. We look forward to your next visit. Safe Travels! Sincerely, Tom Ruggiero, Dealer Principal

February 24, 2020

Great staff- efficient service - pleasant surroundings- work done always performed to my satisfaction. I am pleased to have this dealership to work with. Same staff members so they must be pleased too! More

by L.B.IPPOLITO
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 25, 2020 -

Bay Ridge Subaru responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 24, 2020

Start to finish everyone was helpful, informative Updated facilities were great Sales rep Andre was extremely helpful in laying out all our options. He handheld us thru the entire process. Every st More

by JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, Joe. We appreciate your support and five star rating on Andre. Congratulations on your second vehicle with us. Please come visit us again, for all of your car needs, whether is be service or sales. Sincerely, Tom Ruggiero, Dealer Principal

February 24, 2020

Speedy,friendly efficient service. They stated to give them a hour or so but they were finished my oil change in about 20 Minutes. New service area lid great More

by JGONZALEZ2509
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are happy to hear that had a great service experience. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 24, 2020

The staff is very professional and courteous. They are transparent when servicing your car, letting you know what is being done without asking. The service was very much appreciated. More

by ANNETTECANNIZZARO
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 25, 2020 -

Bay Ridge Subaru responded

Glad to hear that you are enjoyed our services at Bay Ridge Subaru! It is our pleasure to be able to help you with all of your car needs, and we hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

February 24, 2020

Service was perfect. Everyone was super nice. My car was checked out for free because of the re-call of my airbag. Thank You Very Much! More

by MSIEGEL105
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 25, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that we provided you with such excellent service. Thank you for choosing Bay Ridge Subaru and we look forward to work with you again, soon. Sincerely, Tom Ruggiero, Dealer Principal

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