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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 11, 2019

Quick efficient and honest. Came in for oil change and brake check. Mark fast tracked it and I was out in 30 minutes barely finished my free coffee. I find the staff especially More

by Bklynsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Bay Ridge Subaru responded

We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. We are pleased to hear you had such a wonderful & positive experience. Thank you for choosing Bay Ridge Subaru. - BRS

October 11, 2019

2020 Subaru Outback Gerald was great - he was friendly, patient, and fully answered every question I had. Most importantly, I appreciated him taking time to walk me thro More

by ANDYLGREENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Bay Ridge Subaru responded

Andy, thank you for sharing your experience and giving us a high star rating. It was our pleasure to work with you and we will take as much time as needed to make you comfortable with any purchase or service you made need. Have a great day and see you soon. -BRS

October 10, 2019

My purchasing experience was very nice. The entire experience was very good. Joe showed me all the models and explained the differences before I decided on the Crosstrek. He is very knowle More

by AVZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Oct 11, 2019 -

Bay Ridge Subaru responded

Congratulation on your new Crosstrek! Its an excellent vehicle and we know you will love it. Joe is outstanding and we are so glad he gave you a good customer service experience. Thank you for choosing Bay Ridge Subaru and for recommending us. - BRS

October 10, 2019

Quick and professional I usually have my car serviced in Florida,I now found a great Subaru service department in Brooklyn. I highly recommend them Thank you for a great exp More

by thomasvitola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Bay Ridge Subaru responded

Thomas, thank you for stopping by and giving us a try. We appreciate the review and five star rating. We hope from now on you will use us as your go to dealership for purchase and service from now on. See you soon. - BRS

October 10, 2019

They Treated me with Repect & Excellent Service They upgraded the waiting room to be very inviting and relaxing. Marc contacted me by text after I left leaving me the info I needed on how to contact More

by DARBEENY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Bay Ridge Subaru responded

Thank you for taking notice and appreciating the upgrades we done to our facility. We appreciate your business and customer loyalty. Looking forward to working with you soon. - BRS

October 09, 2019

The entire process was easy and convenient I was able to drop off my Legacy and leave within 2 minutes of arriving for my appointment. The same was for picking up the car. More

by OLEVY.IAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Oct 10, 2019 -

Bay Ridge Subaru responded

Thank you for taking the time out to share with us your experience. We appreciate your business, so we work hard to keep our promises and commitments. Looking forward to working with you again. -BRS

October 09, 2019

Quick and Painless Made phone to find some info and Joe was very informative. Made a deal on the spot. Driving my Outback Onyx XT is a dream. PROFESSIONAL. More

by SAKADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Oct 10, 2019 -

Bay Ridge Subaru responded

Congratulations on your new Outback! We appreciate the review and recommendation. Thank you for choosing Bay Ridge Subaru and we can't wait to work with you again - Joe especially. Take care and safe travels. -BRS

October 09, 2019

Excellent help with leasing a new car Corey was extremely helpful. He was patient and made himself available to help me navigate through the process of ending my old lease and starting a More

by PSYCH1944
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Oct 10, 2019 -

Bay Ridge Subaru responded

Congrats on your new vehicle! Corey is amazing and we are so glad to have him on our team. Thank you for being such an outstanding customer and for trusting us to be your go-to dealership. Enjoy your new ride and we will see you soon. - BRS

October 08, 2019

Great experience! Brought my Forester for a recall. Everything was quick, professional, modern. It took less time than initially told. Could communicate via text mes More

by Vladi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 09, 2019 -

Bay Ridge Subaru responded

Vladi, thank you so much for the review and five star rating. We work hard to have our customers satisfied after every interaction we have with them. We appreciate you business and hope to see you soon.- BRS

October 08, 2019

The way service should be. Brought the car in for maintenance and a recall. Repairs were completed quickly and I was able to pick the vehicle up on my way home from work. Everyo More

by AGG73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero
Oct 09, 2019 -

Bay Ridge Subaru responded

We are so pleased that you had such a wonderful experience at Bay Ridge Subaru. Our staff members truly cares about our customers. We appreciate your business and taking the time to share your feedback. - BRS

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