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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 02, 2019

Great overall on customer service, time length, friendliness, and expertise. Will always bring my car here instead of to other locations. Stellar service f More

by rachelleewalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 02, 2019 -

Bay Ridge Subaru responded

Rachelle, thank you for the positive review and five star rating. We appreciate your support and patronage. Safe travels. - BRS

October 02, 2019

Bay Ridge Subaru ROCKS! We've had awesome customer service from Andre and Marc since we leased our Subaru in March and we LOVE our car. So happy we decided to go with Bay Rid More

by Little Poppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Bay Ridge Subaru responded

Thank you for the positive review and five star rating, Little Poppy! Subaru's are amazing cars, aren't they? We are delighted to hear that you love your car and we are glad you chose our dealership. Hope we made you into a lifelong customer. Safe travels. - BRS

October 02, 2019

SOS function malfunction Very disappointed that I have had my new Subaru Touring since late June and I’ve already been to the repair service four times! This time the SOS bu More

by RDANEEL11229
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Bay Ridge Subaru responded

Thank for taking the time to write a review and giving us a rating. We appreciate you as a valued customer and we are always available to help you with your car needs. Feel free to reach out to us with any of your concerns. Thank you for choosing Bay Ridge Subaru. - BRS

October 02, 2019

Easy , efficient Good overall experience. Sales team patient and knowledgeable. Took a bit longer than expected to pick up the car with all the paperwork, etc. Wonderi More

by YULIYA.KATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Bay Ridge Subaru responded

CONGRATULATIONS on your new car! It makes us happy to hear that customer were able to drive off in a new vehicle. Thank you for sharing your experience with us. We at Bay Ridge Subaru are always looking for feedback to help improve our practices and procedures. Please feel free to contact our General Sales Manager, Mike Chiusano at extension 109, to review your experience in full and go over any other suggestions/concerns you may have. We look forward to hearing from you. Have a great day. - BRS

October 02, 2019

Wonderful I've already recommended you to my sister in law... Open a shop in downtown Bklyn. So much FUN, i brought my son so he could have fun too... More

by NELSON13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Bay Ridge Subaru responded

Nelson, we appreciate the recommendation and five star rating. We LOVE being a family/friend go to dealership. We treat people like family because you are our extended family. Thank you for being such a loyal customer. See you soon. - BRS

October 02, 2019

Excellent service I was very pleased with the service I received at Bay Ridge Subaru. I was able to get an appointment for the next day to get a recall matter resolved More

by ahhauptman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Bay Ridge Subaru responded

Thank you for taking the time out to share your experience with us. We appreciate you as a loyal customer and we work hard to make all our customer comfortable. Thank you for the five star rating and for choosing us as your Subaru go to dealership. - BRS

October 02, 2019

painless and not too long there was nothing special I needed, but I was told what I did not need and I thought that was very honest. this is ridiculous - i said what i needed t More

by BL.GREENBAUM
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 03, 2019 -

Bay Ridge Subaru responded

I know it can be frustrating leaving a comment on this platform because it has to be a certain amount of characters long but we do appreciate that you still took the time to leave a review. Thank you for the positive review and high rating. We look forward to working with you again. -BRS

October 02, 2019

Maintenance Very Good and quick service. I was in and out within 45 minutes. Alvaro, the service representative, was very helpful and professional. Price charg More

by NORMAL24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro - Service Rep
Oct 03, 2019 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru and for leaving us a great review & rating. We appreciate your business and we hope to see you soon. - BRS

October 02, 2019

great experience Mr. Middleton did a great job of informing me of all the features, that were available on my 2019 Forester limited. I did not feel preasured into l More

by RAYMARQ324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Oct 03, 2019 -

Bay Ridge Subaru responded

Thank you for sharing your feedback with us. We understand the pressure of the car buying/leasing experience so we try to make it a easy as possible. It was a pleasure working with you and we can't wait to see you again. - BRS

October 02, 2019

Service Had my car serviced by Mike Otero. He was very professional and kind. The service experience was quick and efficient. Would highly reccomend. Thanks M More

by nancmalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 03, 2019 -

Bay Ridge Subaru responded

Mike is great and we will let him know of your kinds words. Thank you for the recommendation and five star rating. Have a great day! - BRS

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