Bay Ridge Subaru

Repair of creaking suspension of my Subaru Forestor The problem was fixed very quickly and qualitatively within a half of a day. I was immediately notified that the repair is completed. I picked up the The problem was fixed very quickly and qualitatively within a half of a day. I was immediately notified that the repair is completed. I picked up the car the same day I brought it. The car was under manufacturer's warranty and I didn't pay anything. The staff was very friendly and polite. The appointment for this service was scheduled very quickly (it took only a couple of days to wait) and at a time convinient for me. More

Reasonable wait. Pleasant people. Bay Ridge Subaru has built a new waiting room adjacent to their service center. It´s comfortable, with a couple of tables that people can sit at and Bay Ridge Subaru has built a new waiting room adjacent to their service center. It´s comfortable, with a couple of tables that people can sit at and use their laptops as they wait. There is a refrigerator which they stock with water bottles and a sign posted to tell waiting customers to help themselves. Their toilets aren´t ready in the new waiting room, but I assume the old ones are still available in the showroom. I had a 2:30 pm appointment and there was no waiting for the intake. I was out by 3:30 pm. More

great experience We worked with Gerald Wactor and he was pleasant, courteous, responsive and really did what he could to give us a fair deal. He answered my questions We worked with Gerald Wactor and he was pleasant, courteous, responsive and really did what he could to give us a fair deal. He answered my questions and phone calls in a timely manner. My daughter is thrilled with her new car! The bonuses that the dealership provides (oil changes, etc) are a nice plus! Also, Roy Malinov helped to clarify the extended warranty options, etc. which were a bit confusing. More

No hassles Have been a customer here for about 16 years. Service Dept. is efficient, appointments are kept, the personnel are always helpful. Maintenance and r Have been a customer here for about 16 years. Service Dept. is efficient, appointments are kept, the personnel are always helpful. Maintenance and repairs are always done well. More

diagnose of digital dash board wait for 3 hours for diagnose the digital dash board malfunction, and then was told need to order the part and come back again. wondering, it could b wait for 3 hours for diagnose the digital dash board malfunction, and then was told need to order the part and come back again. wondering, it could be shorten the waiting. More

Answer questions with confidence. When I ask that I need oil change the man @ the desk said” bring the car @ the yellow.” Another man greeted us with “smile.” He said “How can I help y When I ask that I need oil change the man @ the desk said” bring the car @ the yellow.” Another man greeted us with “smile.” He said “How can I help you. So I said “the car need oil change.” More

Summary Everyone at the dealership that I dealt with was very curtious but the salesperson I dealt with at times on the phone sounded impatient w me and when Everyone at the dealership that I dealt with was very curtious but the salesperson I dealt with at times on the phone sounded impatient w me and when I picked up the vehicle although he tried it seemed he wasn't able to show me everything about the vehicle as if he was new to this brand of vehicle. He was however always respectful and polite. More

Pleasant Experience I had to bring my car to a dealership for recall repairs. Bay Ridge Subaru not only takes care of the vehicles, but also takes good care of their cust I had to bring my car to a dealership for recall repairs. Bay Ridge Subaru not only takes care of the vehicles, but also takes good care of their customers. More

Great service! Michael went above and beyond with our repair. Making sure everything was taken care of and covered under warranty Really appreciate the care and a Michael went above and beyond with our repair. Making sure everything was taken care of and covered under warranty Really appreciate the care and attention More

Very east. Chris Malone was very helpful and always willing to answer my numerous questions. I would not hesitate to purchase a car from him in the future. Chris Malone was very helpful and always willing to answer my numerous questions. I would not hesitate to purchase a car from him in the future. More