Bay Ridge Subaru

To long to do 6 month check up.change oil and filter To long for 6 month service 2/12 hours to complete oil change and rotate tires.and balance front tires.no refreshments to be had. To long for 6 month service 2/12 hours to complete oil change and rotate tires.and balance front tires.no refreshments to be had. More

Oil change They were quick and courteous with my oil change. They did a thorough inspection and did not try to fix anything that did not actually need fixing. They were quick and courteous with my oil change. They did a thorough inspection and did not try to fix anything that did not actually need fixing. More

A little sneaky I was told I would need breaks and rotors which was true. The price you charged was high $1028.00. I would have proceeded until they told me they woul I was told I would need breaks and rotors which was true. The price you charged was high $1028.00. I would have proceeded until they told me they would need to flush my radiator and that I had a leak. Total price for both approximately $2500.00 for a 10.5 year old car. They also did not offer a secondary solution before having to pay such a big expense. I found it to be a bit Dubious. Rather than help to find a solution to keep the car going and not have to spend so much they hit me with the kitchen sink. Not only did I bring my car to be serviced when I picked up the car the women told me it was no charge. I because of the honest person I am told her I believe I need to pay the service fee. A mistake was made on your end and I still paid. I am not very happy with the service I received and I have been a customer for more than 13 years. I would have purchased my third Subaru but now have second thoughts. More

Quick oil change Scheduled an appointment online. I got there a few minutes early and waited at the dealership while they changed the oil and did a full inspection. Th Scheduled an appointment online. I got there a few minutes early and waited at the dealership while they changed the oil and did a full inspection. The whole thing took 30 minutes. More

Very professional & friendly. Andre was the best in helping us through the process. He handled everything in a professional and respectful manner. He did not try to hard sell us on Andre was the best in helping us through the process. He handled everything in a professional and respectful manner. He did not try to hard sell us on anything and allowed us to make the best decision for ourselves. All promises about delivery and execution of paperwork were met exactly as promised. More

Speedy and knowledgeable Quality work and fast even though they were busy. No upselling which I also appreciated. I will certainly keep using them for service. Thanks very muc Quality work and fast even though they were busy. No upselling which I also appreciated. I will certainly keep using them for service. Thanks very much. More

Beverage Subaru show room We went to a couple of car dealers and was very dissatisfied with their sales pitch and their treatment of customers. They made the idea of shopping We went to a couple of car dealers and was very dissatisfied with their sales pitch and their treatment of customers. They made the idea of shopping for a new car extremely stressful. But at bay ridge Subaru we were treated with courtesy and knowledge and no pressure. Joseph Teti and Roy were a pleasure to deal with. We are extremely happy with our purchase. This is the beginning of a new relationship with Subaru More

purchase of a new car Christopher was an excellent and patient salesperson. The salesroom receptionist was attentive. THe showroom is small but attractive. there was pre Christopher was an excellent and patient salesperson. The salesroom receptionist was attentive. THe showroom is small but attractive. there was pressure from Roy and he explained each added warranty feature well. More

Everyone was courteous and friendly It was my 1st service at the dealership and overall it was a good experience. I'll definitely return to the dealership in the future although I live It was my 1st service at the dealership and overall it was a good experience. I'll definitely return to the dealership in the future although I live and work in Manhattan. More

Quick, efficient Was experiencing weird problem, could not get key out of ignition. Made appointment, brought it in. Was fixed overnight. And no more problem. Pri Was experiencing weird problem, could not get key out of ignition. Made appointment, brought it in. Was fixed overnight. And no more problem. Price reasonable. Service people are always courteous, efficient and friendly, especially Mark D'Ottavio. More