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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 09, 2019

Quick & speedy service Pulled right into the service center & was quickly on my way. A few hours later I had a call from Bay Ridge Subaru saying my service was complete. Eas More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Jon, Thank you for your kind words and Five Star Review! We are happy to hear you had a smooth service experience! -BRS

September 09, 2019

Wonderful! Staff really go above and beyond to help customers, and are incredibly friendly and willing to help. Service was quick, with mechanics taking the time More

by Markp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Sep 09, 2019 -

Bay Ridge Subaru responded

Mark, Thank you for your great words and Five Star Review! We are thrilled to hear that you had a quick and amazing experience at our service department. -BRS

September 09, 2019

BILL WAS HIGH THOUGHT THAT $400 IN LABOR WAS WAY TOO MUCH $ FOR 3 HOURS.TOTAL BILL WAS OVER $600 $200 IN PARTS AND $400 IS LABOR.DOCTORS DONT GET PAID THAT MUCH More

by ACV69@nyc.rr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Sep 13, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

September 07, 2019

Bought new Crosstrek Car at Bay Ridge Subaru AAA+++ Anthony Grippo is an excellent Salesperson. Knowledgeable, friendly and competent. I was given great attention, courtesy and great price. I couldn More

by CINEMOD99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and Five Star Review Dom! We are thrilled to hear that Anthony, Roy and Michael were able to give you a great car buying experience! Enjoy your new Crosstrek! -BRS

September 06, 2019

Great shopping and buying experience My friend and I - each looking to buy a car - started our car shopping at Bay Ridge Subaru to look at the 2019 CrossTrek. Gerald took us out for a tes More

by SWC6JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your business and Five Star Review! We are thrilled to hear that Gerald was able to speed up the car buying experience for you and your friend! Enjoy your new 2019 Crosstrek! -BRS

September 06, 2019

Great service. Issues resolved the same day while waiting . Proactive to take care the issue and inform customer to act upon in a timely manner. Thanks for the More

by TCHOI1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your Five Star Review! We are happy to hear that our service team was able to give you great service! -BRS

September 06, 2019

Great and quick service. No runarounds. Great and quick service. I got the price I want, it's a yay or nay and not trying to sell you something you don't want. More

by JOANNEYEUNG101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and Five Star review! We are happy to hear our team was able to give you a great price on your new vehicle! -BRS

September 06, 2019

Well worth the wait! Had to wait two fortnights for my wife's new Crosstrek but the overall experience was well worth the wait. No fuss, no muss, no bother! Thank you Ch More

by BNANA27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your 5 Star Review! We are happy to hear that Chris was able to offer a great car buying experience! Enjoy the new Crosstrek! -BRS

September 05, 2019

Check Engine Light This was my first visit to this service center. Thanks for the help with determining the cause of the check engine light. Marc was helpful and to th More

by rubertopat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and five star review! We are happy to hear that Marc was able to determine the cause of your check engine light and assist you. -BRS

September 05, 2019

great service GREAT SERVICE AND COMMUNICATION ON ALL LEVELS . WE CALLED FIRST TIME EVER TO THIS DEALERSHIP AND RECEIVED ALL ANSWERS ON OUR QUESTIONS . IF WE NEED , More

by S26USA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WE DON'T REMEMBER THE NAME .
Sep 05, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review and kind words! We are happy that you had a great experience communicating with our team and we look forward to your future business! -BRS

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