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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 27, 2019

Car inspection and oil change The service is good, people are friendly there. Also keep the finished schedule promise. The location I go is under renovation for few months, canno More

by GMSSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Aug 28, 2019 -

Bay Ridge Subaru responded

Thank you for your positive review! We are happy that you had a great experience with our service team! -BRS

August 26, 2019

Good, as usual Professional and efficient. Fixed the problem without taking advantage and doing more. They always do an all-point diagnostic and can give me a look i More

by Jepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Aug 28, 2019 -

Bay Ridge Subaru responded

Thank you very much for your five star review! We are happy that Michael and the service team were able to fix your problem! -BRS

August 23, 2019

Superior Marc, Billy, and the entire team at Bay Ridge Subaru are efficient, organized, friendly, and deliver superior service. Definitely, the place to servi More

by RUBYWALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy, Technician, Peter Marconi, Cornelius Middleton
Aug 26, 2019 -

Bay Ridge Subaru responded

RUBYWALK, We greatly appreciate your feedback. Marc & Billy are both outstanding employees & we are honored to have them on our team. Thank you for visiting Bay Ridge Subaru! -BRS

August 23, 2019

Good experience Corrie Middleton is the draw of this dealership; he is a wonderfully affable and personable salesman. Couldn’t wait to lease another car from him. More

by Dimitri C Michalakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Aug 26, 2019 -

Bay Ridge Subaru responded

Hi Dimitri C Michalakis, We are happy to hear you had a good experience at our dealership! Thanks for visiting Bay Ridge Subaru! Safe travels. -BRS

August 23, 2019

Smooth I have been to this dealer twice and both times my experience was very smooth and easy. Upon leaving you car with them you will get a text message fro More

by MONOCHROMES2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Aug 23, 2019 -

Bay Ridge Subaru responded

Thank you for the positive review, MONOCHROMES2003. We are happy to hear you left our dealership satisfied! -BRS

August 22, 2019

2020 New Ascent The transition from my 2016 Outback to the 2020 Ascent was very professional and a stellar experience. It’s a pity I could only do this once every thr More

by FLETCHER_DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Aug 23, 2019 -

Bay Ridge Subaru responded

Thank you for your positive feedback, FLETCHER_DEAN. We appreciate your business and look forward to working with you again in the future. Safe travels. - BRS

August 22, 2019

Service The people I spoke with were great. I am a bit disappointed that I was misquoted a price for my tires. I am thankful for the discount I received becau More

by FPURVIS1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

August 22, 2019

Buying car Great customer service. Cornelius was super friendly and helpful . He dealt with all my questions and guided me though the process of buying a new car More

by JDUVERNEYGASPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 23, 2019 -

Bay Ridge Subaru responded

JDUVERNEYGASPAR, thank you for your 5 star rating. We are so glad that you had a good experience here and we hope to have you back again soon! -BRS

August 21, 2019

Not impressed with dealership I felt that they took my money and no longer want to hear from me again . Never returned my phone calls for questions that i had about the car and whe More

by DONCLAUDIO4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cornelius Middleton
Aug 30, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

August 21, 2019

Car body repair It took more than ten days to fix a rear door dent and reattach right rear bumper. It seemed a little long for minor damage. More

by TD3311218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Aug 30, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

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