Bay Ridge Subaru

Savvydriver Excellent overall customer service. So pleasant and informative, competent and enthusiastic about Subaru. Helpful and competent with insurance and new Excellent overall customer service. So pleasant and informative, competent and enthusiastic about Subaru. Helpful and competent with insurance and new plates. Excellent demonstration of car functions. Excellent drive demonstration of car handling and comfort by very patient and competent salesperson highly recommend More

Tire Work My brand new Forester had a leaking tire. Made a 9am appointment and was ready to take car home within 2 hours. Staff was helpful and professional My brand new Forester had a leaking tire. Made a 9am appointment and was ready to take car home within 2 hours. Staff was helpful and professional More

Eye sore yet efficient They are currently in the process of remodeling the building so it was not pretty. But they were very quick to get the work I needed done efficiently They are currently in the process of remodeling the building so it was not pretty. But they were very quick to get the work I needed done efficiently. I was ready to go in less than hour. A bit pricey with $70 for a synthetic oil change and tuneup inspection, but the work is guaranteed under my warranty. This was my first experience at this location. My previous Suburu dealership that I would frequent had more welcoming staff, beautiful facility, huge waiting area with a wide assortment of refreshments, but not as efficient. Something tells me my next experience here will be 5 stars once everything is finished. More

Superior service The staff and service person here are as good as it gets Every single person is genuinely kind and co Verne’s for the customer They also treat my The staff and service person here are as good as it gets Every single person is genuinely kind and co Verne’s for the customer They also treat my dog like royalty and do I bring her to every scheduled and non scheduled visit She loves goi g as much as I do Thank you to the entire wonderful team at bay ridge Subaru More

Purchase of a used car/ complaint about service on my car Easy new purchase!! . I must say I was totally frustrated by a recent service visit for my forester. Very unhelpful -total waste of my time Easy new purchase!! . I must say I was totally frustrated by a recent service visit for my forester. Very unhelpful -total waste of my time More

It was a nice experience , as always. Nice and friendly staff and I felt like a part of a family. I was promised by Marc D'Ottavio that the problem is fixed and I should not have the s Nice and friendly staff and I felt like a part of a family. I was promised by Marc D'Ottavio that the problem is fixed and I should not have the same problem in the future . Thank you. More

Fast service This was my first visit to the service department at Subaru. Major work needed to be perform on my Ascent, the work was complete ahead of Schedule. Th This was my first visit to the service department at Subaru. Major work needed to be perform on my Ascent, the work was complete ahead of Schedule. Throughout the process Michael kept me updated from start to finish. GREAT WORK !! More

Professional and friendly Marc D'Ottavio greeted me nicely and was professional throughout the process. Any questions or requests I had was met with a willingness to be helpfu Marc D'Ottavio greeted me nicely and was professional throughout the process. Any questions or requests I had was met with a willingness to be helpful. Friendly environment. More

My Forester Everyone was great at Bay Ridge Subaru. We're glad we chose to buy from Bay Ridge Subaru. Hopefully, our first service experience will be as smooth as Everyone was great at Bay Ridge Subaru. We're glad we chose to buy from Bay Ridge Subaru. Hopefully, our first service experience will be as smooth as our buying experience was. Both sales reps as well as the manager were professional and courteous. More

Knowledgeable and reassuring Everyone I dealt with was helpful and friendly, they listened to all my issues with the car and solved every problem, and told me everything that was Everyone I dealt with was helpful and friendly, they listened to all my issues with the car and solved every problem, and told me everything that was going on. More