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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 02, 2021

I brought my car in for a rattle and for 60k service . The car left with rattle fixed. Ernie was very responsive and helpful! truly appreciatted his profesionalism! More

by SYLVIAZIMMERMAN111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, SYLVIAZIMMERMAN111! We're happy to hear that Ernie was able to help you with the rattle in your car. Please let us know if there's anything else we can help you with. Sincerely, Tom Ruggiero, Principal Dealer

August 02, 2021

Very good service and very efficient. The staff were very kind, professional and helpful. Will recommend friends who wants to get Subaru to come in future. More

by linnobita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, LINNOBITA! We're delighted to hear that we have earned your recommendation. Please let us know if there's anything else we can help you with. Sincerely, Tom Ruggiero, Principal Dealer

July 31, 2021

Fast efficient service as usual. Took my car in for an oil change and NYS Inspection. Everyone is always so helpful. The reason for 4 stars as opposed to 5 stars is because I was called and told that in o More

by GMM
Recommend Dealer
Yes
Employees Worked With
Not Sure
Aug 02, 2021 -

Bay Ridge Subaru responded

GMM, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

July 30, 2021

Ernest was friendly and helpful. Scheduling was easy. Waiting room has a bathroom, entertainment if you have to wait long, as well as beverages and snacks. More

by BD91000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, BD91000! We're delighted to hear that you had a positive experience working with Ernest. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

July 30, 2021

Had a great experience working with Corey, Roy and other staff! They made a very painful experience (car buying) much more pleasant. Love my new car! Highly recommend this dealership. More

by SARI.KRIEGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 02, 2021 -

Bay Ridge Subaru responded

Congratulations on your new car, SARI.KRIEGER! We're delighted to hear that working with Corey and Roy earned us your recommendation. We look forward to working with you again soon. Till then, we hope you enjoy your new ride! Sincerely, Tom Ruggiero, Principal Dealer

July 30, 2021

Excellent service! Always professional! Comfortable waiting area! Great coffee and snacks. Very reliable and great staff. Price is worth every penny! Nice 👍 TV and reading material ! More

by JADELEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, JADELEO! We're delighted to hear that you are satisfied with our customer service. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

July 30, 2021

Happy 😊 place great service good people excellent mechanics excellent coffee super snacks comfortable chairs nice waiting room large tv nice magazines and worth it ! Super place More

by JADELEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for the glowing review, JADELEO! We're ecstatic to hear that you had a positive experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

Aug 02, 2021 -

JADELEO responded

Keep up the great 👍 work!

July 30, 2021

This facility is clean and everyone is polite. Ernest took care of me, friendly and professional. My car was finished in a decent amount of time. More

by ETERNLTEEN
Recommend Dealer
Yes
Employees Worked With
Ernest
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, ETERNLTEEN! We're delighted to hear that working with Ernest led to a positive experience with us. Take care! Sincerely, Tom Ruggiero, Principal Dealer

July 30, 2021

Very good . Corey was great. I don’t have 25 words. I think you shouldn’t ask for a minimum. Suffice to say I was pleased. Finance guy and instruction guy were excellent. More

by RJONEILL815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Aug 02, 2021 -

Bay Ridge Subaru responded

Thank you for your glowing review, RJONEILL815! We're happy to hear that working with Corey was a positive experience. Please let us know if there's anything else we can help you with! Sincerely, Tom Ruggiero, Principal Dealer

July 29, 2021

Always an amazing experience! Love the service they provide. It’s nice to see a business that cares about their customers soo much. You will not be disappointed. More

by HAIRCUTEDUCATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar review, HAIRCUTEDUCATION! We're happy to hear that you consistently have positive experiences with us. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

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