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Bay Ridge Subaru
Brooklyn, NY
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,372 reviews
July 22, 2021
A positive experience. Received timely reminders before, and day of, appointment. Fast, courteous, efficient service. Work was completed in only one hour. People all very nice. and day of, appointment. Fast, courteous, efficient service. Work was completed in only one hour. People all very nice. More
by alice.loubaton
Verified CustomerEmployees Worked With
July 22, 2021
They are efficient and kind. I had my two year old daughter with me, everyone was so nice. She loves the coloring books they gave her. daughter with me, everyone was so nice. She loves the coloring books they gave her. More
by MARYHUGHESPT
Employees Worked With
I can’t remember names they were all wonderful.
July 22, 2021
Ernie was very very helpful. He explained the work on my car in details. While I was waiting for Ernie, other service agent was rude when I ask for Ernie. car in details. While I was waiting for Ernie, other service agent was rude when I ask for Ernie. More
by fchiu132
Employees Worked With
Ernie
July 21, 2021
Chris was very helpful and a pleasure to deal with in purchasing my first Subaru Forester. Went out of his way to assist me and my family with any questions we had. purchasing my first Subaru Forester. Went out of his way to assist me and my family with any questions we had. More
by JRINNYC
Employees Worked With
July 21, 2021
Hi, everything went fine. My air conditioner was still covered by the warranty, which I had forgotten, so even better! Thank you very much for your hard work! Great job by all! covered by the warranty, which I had forgotten, so even better! Thank you very much for your hard work! Great job by all! More
by RHEINRICH1
Employees Worked With
July 21, 2021
Always great, personalized service. The best, most reliable and honest dealership I have ever dealt with. I purchased an Impreza at Bay Ridge 5 years ago. reliable and honest dealership I have ever dealt with. I purchased an Impreza at Bay Ridge 5 years ago. More
by fmg
Employees Worked With
July 20, 2021
Friendly staffs, however my stereo head unit bracket was broken. I understand it might have gotten in the way for my passenger airbag recall repair but should had notified me. broken. I understand it might have gotten in the way for my passenger airbag recall repair but should had notified me. More
by TIMOW8396
Employees Worked With
July 20, 2021
Ernie was very helpful during my service experience. I purchased the car at Bay Ridge and service it there too. I also appreciate their effort to upgrade their facilities to top class. purchased the car at Bay Ridge and service it there too. I also appreciate their effort to upgrade their facilities to top class. More
by jrtaylor76
Employees Worked With
Ernie
July 19, 2021
Quick clean pleasant staff.. Service was performed in one hour. Waiting room comfortable. Appreciated renovated bathroom. wi fi good. 25 words too much. thank you one hour. Waiting room comfortable. Appreciated renovated bathroom. wi fi good. 25 words too much. thank you More
by Bklynsu
Employees Worked With
July 17, 2021
Most employees are personable and service is good. Marc was a little too rigid about not giving a loner car or providing a shuttle. I didn’t know I had to make a reservation for a loner car. Nor did I know was a little too rigid about not giving a loner car or providing a shuttle. I didn’t know I had to make a reservation for a loner car. Nor did I know about the max of miles the shuttle could go. My service was going to take 3-4 hours. He could have made a one time exception considering my customer status (another employee made me aware). He stuck to the rules and showed no empathy as he delivered a cold, “no.” More
by ASTRAIT
Employees Worked With
