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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

July 07, 2021

The service was excellent, the people friendly and helpful and the waiting room was comfortable. And best of all, the car was finished and ready in less time than expected. More

by RACKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jul 08, 2021 -

Bay Ridge Subaru responded

Hi, RACKAL! Here at Bay Ridge Subaru, we prioritize giving each customer the best experience possible. We hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 07, 2021

The service was on time with my appointment and a job well done. Got it back sooner than i thought. Excellent work and will be back More

by nbatos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Bay Ridge Subaru responded

Thank you for your stellar review! If you have any further inquiries, we would be very happy to receive a phone call from you. See you soon, and safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Jul 08, 2021 -

nbatos responded

You’re welcome and keep up the good work. Thank you.

July 07, 2021

Comfortable atmosphere, great communication via call and text, friendly and knowledgeable staff, reliable work. There is no reason not to trust your Subaru to these guys here. More

by BROSCO1931
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Bay Ridge Subaru responded

Thank you for your detailed review, BROSCO1931! We pride ourselves with our professional, knowledgeable, and friendly team. We hope to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer

July 07, 2021

Great customer service. The salesman knew what he was talking about and was very helpful. If I have to refer a friend I would absolutely do so More

by HENDRICKFEVRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Bay Ridge Subaru responded

Hi, HENDRICKFEVRY. Your referral would mean a lot to us! Thank you for your high rating, and we look forward to your next visit here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Principal Dealer

July 07, 2021

Came in for our yearly NYS inspection. It was completed quickly and professionally. Great service as usual. Will continue to recommend to anyone looking for a car. More

by TCOTTONE6023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton
Jul 08, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you have had a 5-star experience with our service. Thank you for your recommendation, and have a great day! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Friendly service only issue I had was I didn’t purchase my vehicle from this dealership although there was COVID traveling restrictions Subaru could not honor my first free oil change. I know to travel o More

by shalima165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

Jul 07, 2021 -

shalima165 responded

Good morning Mr Ruggiero, It would have been nice if I had the opportunity to speak with you at the time of my service. I’m not sure if you would have honored my request for my first visit. I’m aware of each dealership perks it would be great ALL dealership and perks are included no matter where you purchased your vehicle. This is ONE company???? Thanks for reading and responding to my email. Sincerely, Lisa Lilienthal

July 06, 2021

We have two Subaru Outback's and always use Bay Ridge We have two Subaru Outback's and always use Bay Ridge Subaru's service department for our repairs. The whole staff is friendly and professional. No More

by PMEMGMCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

Hi, PMEMGMCM! Thank you for your continued patronage of our services. Your business is greatly appreciated! If your Subaru Outbacks encounter any more issues, please do not hesitate to give our dealership a call. We look forward to serving you on your next visit! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

I came back to Bay Ridge Subaru because of Cory Middleton. I have leased with him before then switched to a Jeep when that lease was up I came back to Bay Ridge Subaru because of my past experience More

by MEKCTACO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jul 07, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review! We're happy to hear that Cory's expertise and service have brought you back to our dealership. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Service appointment went flawlessly. Great customer service. The car was ready much quicker than they originally estimated. Pick up was easy. Waiting room was spotless. More

by AGAVALLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

We're happy to hear about your flawless experience with Bay Ridge Subaru! We try to give every customer the best possible experience. We hope to work with you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Overall experience I would say it was great Ernie was very knowledgeable he told me what I need it and it was done professionally I highly recommend this Subaru Dealership More

by ariellollipop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Jul 07, 2021 -

Bay Ridge Subaru responded

Thank you for your 5-star rating and recommendation, ariellollipop! I will make sure to pass your kind words along to Ernie, as well. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

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