
Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Highly recommend the dealer! Cornelius Middleton helped my husband and me to get the new Forester. He did all the best. Roy Malinov found out finance possibilities of our dream. Franky showed us what the my husband and me to get the new Forester. He did all the best. Roy Malinov found out finance possibilities of our dream. Franky showed us what the new car can do. Gentlemen, thank you so much! We very much appreciate you support. Mikhail, Sofia More
Excellent service!! They completed the service on my car quickly and got me back on the road in no time! The waiting area is very pleasant clean and new. Highly recommended!! quickly and got me back on the road in no time! The waiting area is very pleasant clean and new. Highly recommended!! More
They just know your are coming and why. Greet you. Service you. And before you blink, you are out the door. Efficient. Effective. Excellent. Easy. Service you. And before you blink, you are out the door. Efficient. Effective. Excellent. Easy. More
Everyone was friendly, quick and clear. They explained everything that was needed and recommended. The waiting area was clean and comfortable. I felt I got good value. everything that was needed and recommended. The waiting area was clean and comfortable. I felt I got good value. More
Went back three times to fix the same issue. Last time was during my vacation and I was three hours away. Not happy at all with the way the service department did not inform me that the second attempt was was during my vacation and I was three hours away. Not happy at all with the way the service department did not inform me that the second attempt was only a temporary fix and that the issue could happen again. More
The mechanic was extremely rude and condescending without knowledge of car. On top of that: 5 hour wait for key fob absurdity. No way coming back. knowledge of car. On top of that: 5 hour wait for key fob absurdity. No way coming back. More
After 6 and 1/2 hours hopeless waiting on scheduled appointment in Service Center did not (!) get any diagnostic done. No contact to repair person is horrible. No info about manufacturer discount (Ser appointment in Service Center did not (!) get any diagnostic done. No contact to repair person is horrible. No info about manufacturer discount (Service Center has info and paperwork) on tires. Very unhappy with managing woman (worker between repair person and customer) who proposed to replace almost everything in the car in order to fix unknown problem! How happened that Subaru Service Center can't possibly find out what is wrong with Subaru car?! More
Very friendly and attentive and prompt. Answered all my questions. questions. More
I believe the instruments to identify Check Engine Light could have offered up all the diagnostic codes instead of by a process of elimination to make my repair bill more manageable.. I believe the technic could have offered up all the diagnostic codes instead of by a process of elimination to make my repair bill more manageable.. I believe the technicians should do a holistic diagnosis for check engine light., especially for an old car. This indicates a lack of knowledge for older cars. I spent approx $6,600 and made three visits to diagnose and repair a check engine light which was blinking. I had an aftermarket catalytic converter purchased from Amazon on my can. This had t be replaced. Therefore I should advise this seller on Amazon that this part is not a suitable replacement. More