Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

July 06, 2021

Highly recommend the dealer! Cornelius Middleton helped my husband and me to get the new Forester. He did all the best. Roy Malinov found out finance possibilities of our dream. Franky showed us what the More

by sofia48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franky, Cornelius Middleton
Jul 07, 2021 -

Bay Ridge Subaru responded

Congratulations on your new car, Mikhail and Sofia! We're happy to hear that Cornelius, Frank, and Roy were able to help you shop for your dream car. Should you have any more questions about it, please do not hesitate to give us a call. We hope you enjoy your new ride! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Excellent service!! They completed the service on my car quickly and got me back on the road in no time! The waiting area is very pleasant clean and new. Highly recommended!! More

by ROCCOCOLUCCIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru! We're happy to hear that you had a 5-star experience with our service. Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

They just know your are coming and why. Greet you. Service you. And before you blink, you are out the door. Efficient. Effective. Excellent. Easy. More

by ADEOLAGMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jul 07, 2021 -

Bay Ridge Subaru responded

Hi, ADEOLAGMC, thank you for your kind review of our dealership. We're happy to hear that you had an overall positive experience with us. Should you have any questions, please give us a call, and we would be happy to assist. Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

Everyone was friendly, quick and clear. They explained everything that was needed and recommended. The waiting area was clean and comfortable. I felt I got good value. More

by WILLNER90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jul 07, 2021 -

Bay Ridge Subaru responded

Hi, WILLNER90! Thank you for your detailed review. We're very happy to hear about how we were able to elevate your shopping experience here at Bay Ridge Subaru. We look forward to working with you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

Went back three times to fix the same issue. Last time was during my vacation and I was three hours away. Not happy at all with the way the service department did not inform me that the second attempt was More

by Anna G
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jul 21, 2021 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

The mechanic was extremely rude and condescending without knowledge of car. On top of that: 5 hour wait for key fob absurdity. No way coming back. More

by OREN1872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic: didn't get name
Jul 21, 2021 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

After 6 and 1/2 hours hopeless waiting on scheduled appointment in Service Center did not (!) get any diagnostic done. No contact to repair person is horrible. No info about manufacturer discount (Ser More

by MNR113176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Jul 21, 2021 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

The service is great, and kind. I could recommended. Good job. More

by WEIBIN.HU.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jul 07, 2021 -

Bay Ridge Subaru responded

Hi, WEIBIN.HU.7! We're very happy to hear about your 5-star experience with our service. We value your recommendation, and we look forward to working with you again! Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

Very friendly and attentive and prompt. Answered all my questions. More

by sallen189
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

Thank you for your kind words and high rating! Should you have any further inquiries, please do not hesitate to phone us here at Bay Ridge Subaru, and we would be more than happy to help. Sincerely, Tom Ruggiero, Principal Dealer

July 05, 2021

I believe the instruments to identify Check Engine Light could have offered up all the diagnostic codes instead of by a process of elimination to make my repair bill more manageable.. I believe the technic More

by mcsphil89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

...
74
...