Bay Ridge Subaru

This was the easiest large transaction I've ever made. They worked with me over the phone and text so I can handle the details remotely and saved me a hassle. They worked with me over the phone and text so I can handle the details remotely and saved me a hassle. More

They were professional, thorough, and amicable. I highly recommend this dealership! recommend this dealership! More

They solved any issues that came up. They were very helpful in a quick and painless process. My salesman was great. Anthony Liked the fact that I will get free oil change and future inspection helpful in a quick and painless process. My salesman was great. Anthony Liked the fact that I will get free oil change and future inspection More

Anthony Grippo was excellent! Helped make the process enjoyable and seamless. Thank you! Love our new car and will definitely use Bay Ridge Subaru again! enjoyable and seamless. Thank you! Love our new car and will definitely use Bay Ridge Subaru again! More

Very nice to deal with. Knowledgeable staff and was able to answer all my questions regarding the new car being leased. to answer all my questions regarding the new car being leased. More

Excellent service, shop was clean and waiting room a plus… plus… More

It’s always a pleasure to go to Subaru service, even when something is wrong. This time I worked with Sabina. She went above and beyond to make sure everything went smoothly. When we found out my car needed something is wrong. This time I worked with Sabina. She went above and beyond to make sure everything went smoothly. When we found out my car needed more days, she was kind enough to try to get them to do everything done in time for when I needed it by. Without her being so accommodating, it would have been impossible for me to go to a previously scheduled mandatory appointment. She even had it ready before the time we agreed on. Thank you guys so much as always!! More

The sales rep that I spoke with, via phone, was very helpful and quickly got my order in. Dropping off the car was super easy and the staff was friendly and prompt. Picking was a different story. Th helpful and quickly got my order in. Dropping off the car was super easy and the staff was friendly and prompt. Picking was a different story. The woman behind the counter was rude and made me feel like I was very much a nuisance to her. Though I barely said three sentences to her. She was not the same attendant I had worked with previously. I will note that it seemed to realized her attitude and slightly adjusted her tone and gave me a somewhat apology. I also am not a fan of them not giving you a flat fee for installation. They know exactly now long routine installations take and I was charge OVER the 1 hour service but under 2 hours. How do I know it took that long? I almost argued it but honestly had to get back to work. More

Friendly and patient environment to buy a car. We never felt pressured during the sales process, and the experience was as stress-free as possible. felt pressured during the sales process, and the experience was as stress-free as possible. More

They explained everything at each step. Very friendly and accommodating. Great experience!! accommodating. Great experience!! More