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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

July 01, 2021

It’s been 20 years and I wouldn’t let anyone else even point a wrench in the direction of our car. More

by EDWARDCRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Jul 02, 2021 -

Bay Ridge Subaru responded

Edward, thank you for the positive review. We truly appreciate your trust in our team and your continued business with us. We look forward to working with you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 01, 2021

I was walk in service.Fast, good quality service, I was walk in service. Fast, good quality service, Friendly staff. More

by TATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Jul 02, 2021 -

Bay Ridge Subaru responded

TATI, thank you for your kind review. We're glad our team took care of your service and we hope to have you back again for all of your car's needs! Sincerely, Tom Ruggiero, Principal Dealer

July 01, 2021

Great experience. Transparent on car details, very patient with explaining everything and answering all questions, really seemed to care about the sale and about making sure we knew what we were getti More

by WOOD.NICHOLAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Bay Ridge Subaru responded

WOOD.NICHOLAS, thank you for the positive feedback. We're so glad that Chris was able to assist you and answer any questions you may have had. We truly appreciate your business and hope to work with you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 01, 2021

Solid customer service. Very friendly, explained the whole process to me, and even gave a small discount. Felt like me and my car were in good hands. More

by HILARY.CHASSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie I believe
Jul 02, 2021 -

Bay Ridge Subaru responded

Thank you for your positive feedback, Hilary. We appreciate you sharing your experience with us. You're always in good hands here! Safe Travels! Sincerely, Tom Ruggiero, Principal Dealer

July 01, 2021

Sales people were great and I love the valet parking. Good hot chocolate too More

by JS5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Bay Ridge Subaru responded

JS5, thank you for the 5 star review. We're glad you enjoyed our valet parking and refreshments! Thank you for your business with us and we hope to work with you again sometime! Sincerely, Tom Ruggiero, Principal Dealer

July 01, 2021

Very courteous, took the time to go over details of the car I decided to lease More

by DLKIMBALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank who went over car with me
Jul 02, 2021 -

Bay Ridge Subaru responded

DLKIMBALL, thank you for the 5 star review. Congratulations on your new car! We wish you all the best with it and look forward to working with you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

July 01, 2021

We bought a new Forester from Bay Ridge Subaru and picked it up this week. Mike Chiusano and Andre Arzuza handled our purchase, and they were both terrific. We've worked with Mike before, and he goes out o More

by SWLYPEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Bay Ridge Subaru responded

Congratulations on your new Forester! We're so glad to hear that Mike and Andre were helpful and able to make your car-buying experience a great one. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Principal Dealer

June 30, 2021

Only needed safety inspection to complete registration for out-of-state purchase and they did that quickly, also installing front license plate that had no pre-set installation point. More

by lennyjh8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Bay Ridge Subaru responded

lennyjh8, thank you for the great feedback and positive rating! We are always here to help at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Principal Dealer

June 30, 2021

Service was great and we love our Forrester..Anthony was really thorough snd informative. More

by SMITHANN703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, SMITHANN703. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

June 29, 2021

I had a scheduled appointment for a NYS inspection. I was in and out in 30 minutes. The staff is friendly and professional. The waiting room is clean and comfortable and the amenities offered are nice. More

by GASBKLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Bay Ridge Subaru responded

Thank you GASBKLYN, for the amazing review. Sincerely, Tom Ruggiero, Principal Dealer

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