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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 25, 2021

Very friendly staff and very comfortable customer waiting room as well. More

by MUSTANG19BF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bay Ridge Subaru responded

We appreciate the high rating. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

Mr. Middleton made the process quite easy and pleasant. He is a pleasure to work with. More

by DR.RCOLVIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jun 28, 2021 -

Bay Ridge Subaru responded

Thank you for the great feedback and high rating! Cornelius will be thrilled to read your kind words. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 24, 2021

This is the third car i have purchase from Bay Ridge Subaru. Cornelieus Middleton is my salesman and in all honesty i feel weird even calling him my salesman because we feel he is family. Corey( as he l More

by GMAZZA1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 25, 2021 -

Bay Ridge Subaru responded

Thank you for the great feedback and five-star rating! Corey will be thrilled to read your kind words. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 24, 2021

Service and Sales dept very helpful and very professional and very knowledgeable More

by GRENAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Andrew
Jun 25, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star rating! We appreciate your business and your kind feedback. Please let us know if you need anything else. have a great day! Sincerely, Tom Ruggiero, Principal Dealer

June 23, 2021

In Service Department the Person who work for me, He is very Good. I appreciate his honesty and service done by him. Thank You very much More

by kumarvinod
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Bay Ridge Subaru responded

Thanks, kumarvinod! We appreciate the feedback. Sincerely, Tom Ruggiero, Dealer Principal

June 23, 2021

Went in for Subaru rental. Service representative was condescending and cold as he processed initial paperwork. Then told to wait. Waited for 30 minutes without much explanation or apology for the proces More

by KaityVuong
Customer Service
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Bay Ridge Subaru responded

KaityVuong, Customer Satisfaction is very important to us and we would like to learn more details about your experience. Please contact our General Manager, Michael Chiusano at 718-234-7960 to discuss your concerns further. Sincerely, Tom Ruggiero, Dealer Principal

June 23, 2021

The entire staff at Bay Ridge Subaru made the purchase of my Crosstrek a quick and pleasurable experience. Thanks to all involved. More

by SWITROCKET
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Bay Ridge Subaru responded

We appreciate the marvelous 5-stars, SWITROCKET! We'd love to assist you again at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

June 22, 2021

Fast, Reliable, Friendly, Full service. Mark and Andrew provided excellent trouble shooting to keep our Crosstrek fine tuned. Just drove it back from Naples, FL to NYC wonderfully. Jessica was prompt, fri More

by Great 2018 rossTrek Limited!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Andrew and Jessica very kind and professional., Kayla Rodriguez, Kiara Colon
Jun 22, 2021 -

Bay Ridge Subaru responded

We are happy to have earned your positive rating. Come visit us again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 22, 2021

Great service and a friendly staff. Was done quicker then I thought More

by BOROASK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Bay Ridge Subaru responded

We are happy to hear YOU are happy, BOROASK1! Let us know if there is anything else we can do for you! Sincerely, Tom Ruggiero, Principal Dealer

June 22, 2021

They are on point with their schedule, they told us around 3-3:30 the car will be ready, it was on 3:09 they call us to pick up the vehicle. i am pretty happy with their service. More

by iojerry
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Jun 22, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review! We're so glad you came to see us. Sincerely, Tom Ruggiero, Principal Dealer

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