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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 22, 2021

Service is excellent, Service Manager Sabina also helped lower the bill by adding a discount coupon , all concerns were addressed More

by ARNAB1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Sabina Triunfel
Jun 22, 2021 -

Bay Ridge Subaru responded

Thank you, ARNAB1978, for the glowing recommendation! We appreciate you! Sincerely, Tom Ruggiero, Principal Dealer

June 20, 2021

My check engine light goes on each time I fill up, never at any other time. It goes off after driving 2-3 days after but why does it continue to happen. I was told I needed front brakes, needed an oil More

by MEDICBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 30, 2021 -

Bay Ridge Subaru responded

MEDICBYRNE, Customer Satisfaction is very important to us and we would like to learn more details about your experience. Please contact our General Manager, Michael Chiusano at 718-234-7960 to discuss your concerns further. Sincerely, Tom Ruggiero, Dealer Principal

June 19, 2021

Brought my 2018 Crosstrek in for service for a oil change-check-up. Was alerted about recalls and told rear brakes needed service. prices were reasonable. Had coupons Bayridge sent to me. Waiting a More

by HEPSTEIN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Bay Ridge Subaru responded

We're sorry about the wait with the Class Action Settlement coupon. However, we are happy to hear that we got everything settled for you! We greatly appreciate your valued feedback and positive rating. Please let us know if you need anything else. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 19, 2021

Marc was great at handling my service request for a shifter replacement on my Outback. I also did a 42k service and the car is running noticeably better now. Will be back in the future for parts and up More

by YESHVIR.DAAMINENI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Bay Ridge Subaru responded

I'm happy to hear about your great experience with Marc. We appreciate the positive rating and valued feedback. If you need anything else please let us know. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

June 18, 2021

I had a great experience with Sabina in the service department. It was hassle free and easy, I would definitely recommend Bay Ridge Subaru to anyone needing service for their Subaru. More

by CAN.AKMAN21
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 21, 2021 -

Bay Ridge Subaru responded

Thank you for your kind feedback about your experience with Sabina and our service dept. We greatly appreciate the five-star rating and recommendation. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 18, 2021

Always a pleasure to drive into Brooklyn from where I live in Manhattan. Someone is ready to greet you and list what you request. The car is always ready with what you wanted done and on time! More

by APEREZYMENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez, Kiara Colon
Jun 21, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star review! We greatly appreciate you coming in to see us and your kind feedback. We hope to work with you again! Sincerely, Tom Ruggiero, Principal Dealer

June 18, 2021

This is the best service center I been too , they have got me what I needed for my car within a day. Excellent service ! You won’t regret it More

by jerrellrobinson05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 21, 2021 -

Bay Ridge Subaru responded

I'm glad to hear that you had a wonderful experience with our service dept.! Thank you for the five-star rating. We hope to see you again. Sincerely, Tom Ruggiero, Principal Dealer

June 17, 2021

I had a pleasant and smooth experience when purchasing my new car, and I traded in my old car for reasonable price. Would recommend Subaru More

by DANIEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review Daniel! We wish you all the best with your new car and hope to be able to work with you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

June 17, 2021

Very helpful staff. My car is usually done much sooner than what they tell you. So that’s always a nice surprise. Marc was great as usual. More

by JEANNE.MONTUORI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, Jeanne. We're glad to hear that Marc and the team are helpful and make your experience here great! Sincerely, Tom Ruggiero, Principal Dealer

June 17, 2021

Brought my Forester in to have recent recall bulletin checked. (Rear stabilizer bracket bolt). Didn’t have an appointment but after expressing my concern about driving long distance at highway speeds (pr More

by BKLYN33FOLKS
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your experience with us. We're glad Marc was able to take care of the issue and get you safely back on the road again. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

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