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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 16, 2021

Mark was great. Got me in and out in a hurry. Love Bay Mark was great. Got me in and out in a hurry. Love Bay Ridge Subaru for sales and service. Always friendly. Very Satisfied. Will only use them for s More

by PMEMGMCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Sincerely, Tom Ruggiero, Principal Dealer

June 16, 2021

The people are lovely and they are very willing to deal with customers who less tech savy than the general population- I am someone who still wishes for windows that can be rolled down manually! More

by STEPHANIELABES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Bay Ridge Subaru responded

We are happy to see that your experience with us deserved a 5-star rating! We value your business and look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

June 16, 2021

I've had terrible experiences buying vehicles in the NYC area. This DID NOT happen at Bay Ridge Subaru. Both Corey and Roy were clear, concise, and to the point, which, was very much appreciated. If your lo More

by DREW.KASSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 17, 2021 -

Bay Ridge Subaru responded

Thank you for the kind review, Drew! We truly appreciate your feedback and we're glad to hear that Corey and Roy were helpful in finding you what you were looking for. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

June 16, 2021

Corey was very helpful through the sales process and Frank in showing us all the features of our vehicle. Really trusted the entire team over at Bay Ridge. More

by SALLINGERM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jun 16, 2021 -

Bay Ridge Subaru responded

We appreciate your positive review about your recent experience with us! We hope to see you soon! Sincerely, Tom Ruggiero, Principal Dealer

June 15, 2021

This was my 4th lease with this Dealership. Every time I go back I get the same level of service and professionalism. Besides a few short calls before my arrival to close the deal on a new lease, I spent l More

by MIKES31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a genleman named Frank who showed me the new features on the car. He was great and really enthusiastic about the product. , Cornelius Middleton
Jun 15, 2021 -

Bay Ridge Subaru responded

Perfect ratings are always appreciated. Thank you, MIKES31! Sincerely, Tom Ruggiero, Principal Dealer

June 13, 2021

mrs Sabina was wonderfull. Had no problem in communicating and loved respons. My car was fixed fast and good. Thank you. I will recommend your service. Tom More

by TOMFYALKOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 14, 2021 -

Bay Ridge Subaru responded

TOMFYALKOWSKI, we appreciate your praise for Sabina and five-star rating. We hope to see you again soon. Sincerely, Tom Ruggiero, Principal Dealer

June 12, 2021

Never had an issue and everyone there is super friendly and helpful, communication was clear. The service is great. The place is clean. I'm very happy. More

by DAMARISG75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru to handle your vehicle's service needs. We look forward to assisting you again soon, DAMARISG75. Sincerely, Tom Ruggiero, Principal Dealer

June 11, 2021

Great, fast, service and get what you pay for. I was completely satisfied with the service and care my Outback received. Friendly staff as well. More

by DAVIDFBOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 11, 2021 -

Bay Ridge Subaru responded

Thanks for the positive review! It was a pleasure working with you on your Outback. We hope we can be of service again soon, David. Sincerely, Tom Ruggiero, Principal Dealer

June 10, 2021

This dealership is wonderful. Everyone is so pleasant. The new setup is great and comfortable as we wait for service to be performed on our car. More

by BKLYNMOM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Bay Ridge Subaru responded

BKLYNMOM2, thanks for taking a moment to rate us 5-stars. We hope we can be of assistance again soon. Sincerely, Tom Ruggiero, Principal Dealer

June 10, 2021

Great service. Staff was communicative and let me know how long I'd be waiting and checked in regularly. Woman at the desk was nice and checked on the workd a few times for me. Overall a good experience. More

by JRHEVRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Jun 10, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating! We value your business! Sincerely, Tom Ruggiero, Principal Dealer

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