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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 08, 2021

Such great customer service from Anthony! Highly recommend. Love my new Crosstrek, the whole Bay Ridge team was such a pleasure to work with. Thank you!! More

by AMYTVALLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Bay Ridge Subaru responded

Hi AMYTVALLE, thank you for the great review! We're happy to know you had a positive experience. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 07, 2021

Extremely happy with service and the way issue will my car was handled. Andrea Gerace was exceptionally helpful and professional as well as the team. Highly recommend! Helen K. More

by KSANDRH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jun 08, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, KSANDRH1. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

June 07, 2021

Was pleasantly surprised when I had my oil change done in 10 minutes or less. Was able to enjoy the nice weather without sitting around and waiting for the car. More

by STAN SHRAYBMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bay Ridge Subaru responded

Thank you for your feedback and five star rating, STAN SHRAYBMAN ! Please come see us again. Sincerely, Tom Ruggiero, Dealer Principal

June 07, 2021

Great dealership, super friendly and efficient service department and they are dog friendly! I would highly recommend Bay Ridge Subaru for all of your new car and service needs. More

by REBECCAFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bay Ridge Subaru responded

We appreciate the perfect 5 star rating, REBECCAFE. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 07, 2021

Was very satisfied with David the mechanic. He was very helpful, polite and I was very happy to have him work on my vehicle. I also like Sabina the sales dept. Very helpful More

by CDYDZUHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David the mechanic, Sabina Triunfel
Jun 08, 2021 -

Bay Ridge Subaru responded

Thank you for your five star rating and positive feedback. Sincerely, Tom Ruggiero, Principal Dealer

June 06, 2021

The staff are great! They addressed all my concerns and questions. Happy with the service as always. Please continue on doing great things! Thank you so much! More

by charity’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Cornelius Middleton
Jun 07, 2021 -

Bay Ridge Subaru responded

charity’s, we are happy to have earned your positive rating. Come visit us again soon at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

June 06, 2021

The staff was efficient and helpful. Comfortable waiting room. I did not have to wait long, and the repairs were made earlier than expected. Staff worked to make sure I didn't have to wait long. More

by JOANNA.E.YIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 07, 2021 -

Bay Ridge Subaru responded

Thank you for rating us 5 stars, JOANNA.E.YIP. We appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

The representatives were very courteous. They all made me feel like I was important. Even though I brought the car in for 3 recalls to be addressed . More

by subadon470
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave a review. Our team will always do our best to make sure you are heard and any issues are resolved. We wish you all the best and hope to work with you again in the future Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

They quickly checked me in and gave me an estimate for the time for repair that was accurate. The waiting room was clean and the checkout was easy. More

by bobtonti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Jun 07, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your feedback and thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

Comfy waiting room. The wait as expected. Diagnosed the problem and ordered the part . Waiting foe the call to come back. Hope going to fix the problem. More

by yelensky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 07, 2021 -

Bay Ridge Subaru responded

Thank you for the five star rating, yelensky! We are always here for your vehicle needs! Sincerely, Tom Ruggiero, Dealer Principal

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