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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 04, 2021

The wait was too long . It took almost two an a half hours to get an oil change and an inspection .This is usually done within an hour. More

by ZOVE007
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 17, 2021 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

The staff was great. The customer service was top notch. The wait was short. I was called a few times to clarify things I did not understand. More

by antiniam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jun 07, 2021 -

Bay Ridge Subaru responded

We're thrilled to hear you enjoyed your experience with us! Thank you for the kind words and the positive review, we really appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

Good service and people. A very welcoming and comfortable place to have your car worked on. A clean and spacious waiting area as well. My representative was Sabina, whom expertly saw to my needs. Thank you v More

by PARKINSON.J67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 03, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, PARKINSON.J67. We will be sure to thank Sabina Triunfel and the rest of the team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

Anthony is the best sale person at Bay Ridge Subaru. He made my experience buying my first car very comfortable and informative. He kept straight with from the start in term of pricing. Everyone told me th More

by CLAIR.TABUTEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bay Ridge Subaru responded

Hi Clair, thank you for the 5 star review. We're so glad that Anthony made the cur buying process simple and informative. We wish you all the best with your new vehicle and want to thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

From the moment we get there till the moment we leave the quality efficiency and friendliness is par excellence . We are kept up to the minute. Always a good experience More

by BRUCEDV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bay Ridge Subaru responded

BRUCEDV, thank you for your positive review. We're so glad you had a great experience here, and we hope to be able to work with you again soon! Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

Sabina is the best but my car is still making the noise I previously brought it in for even though they did an inspection and i took care of what they suggested. Also my mistake had a coupon and didn't use i More

by ENFOXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 04, 2021 -

Bay Ridge Subaru responded

Thank you for your feedback, ENFOXX. We're glad to hear that Sabina was friendly and we hope that you will give us a call to further discuss the noise still persisting. Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

We had a great experience with Corey. He was upfront and responsive from start to finish. We are happy to recommend this location to others. More

by MICHAELPEREIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jun 02, 2021 -

Bay Ridge Subaru responded

Hi MICHAELPEREIR, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

The entire staff is professional, helpful, knowledgeable and couldn't be nicer. We had never driven a Subaru before and are very happy with our choice. Highly recommend. More

by LARICHARTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Jun 02, 2021 -

Bay Ridge Subaru responded

Hi LARICHARTZ, we really appreciate your great feedback! Thank you for recommending Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

My visit and service yesterday, June 1st, was perfect as usual. Sabrina was wonderful She was welcoming and respectful. I was very impressed by her kindness and attention More

by tander50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 02, 2021 -

Bay Ridge Subaru responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

They are always honest and thorough. I can always trust that the work needed is done and nothing unnecessary. All of the staff are helpful and friendly. I have been taking my car here for 6 years and ful More

by TEDALDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jun 03, 2021 -

Bay Ridge Subaru responded

Hi TEDALDI, thank you so much for your positive comments about Bay Ridge Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Tom Ruggiero, Dealer Principal

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