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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 02, 2021

This dealership was a friendly and welcoming environment. I was offered water and refreshments and made to feel comfortable in what is a transactional situation. More

by BCS1318
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Bay Ridge Subaru responded

BCS1318, thank you for the high star rating! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

No hassle, just expert service. Very helpful and accommodating. Would recommend. Very pleasant staff no pressure, very professional and patient explaining all the features of the vehicle. More

by IKE4837
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Wildman. and Frank.
Jun 02, 2021 -

Bay Ridge Subaru responded

IKE4837, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

June 01, 2021

Staff was extremely courteous. Took a little longer than expected but facility is clean and staff treats car with care. Would take car here for service again. More

by MISTERRAYMONDHUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 01, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your feedback! If you need anything else, please let us know. We hope to see you again. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

June 01, 2021

Great service, really friendly staff and professional. I was able to get the car I wanted for a fair price and no one was overly pushy or put any pressure on me. More

by HCALDW6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating! We're glad to hear that we were able to make the entire experience easier for you. Enjoy your new car! Sincerely, Tom Ruggiero, Dealer Principal

June 01, 2021

Sabina was courteous, friendly and very helpful. I would definitely recommend this service location to others. Sabina always have a smile to greet you and listen to my concerns. Thank You for your service. More

by ENFOXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 01, 2021 -

Bay Ridge Subaru responded

Thank you for your kind feedback on your experience with Sabina! We're thrilled to know that we were able to help you successfully. Please let us know if you need anything else. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

June 01, 2021

Corey was great to work with, and it was so easy to transition into my new lease. Everyone at Bay Ridge Subaru is wonderful and super helpful. Thank you!! More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 02, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your high star rating. We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 31, 2021

Everyone is friendly and professional, any parts that needed replacing was clearly explained and priced was quoted prior to completion. Setting up service on the app is very easy and convenient. More

by CBONICA27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your kind feedback! If you need anything else, please let us know. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

May 31, 2021

The staff was very accommodating. I am currently injured and they were happy to work around the issues that arose as a consequence of my lack of mobility, including recognizing that punctuality in regards t More

by THENEOTONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 01, 2021 -

Bay Ridge Subaru responded

We're so glad to hear that we were able to make the entire process quick and easy for you. If there is anything else that you may need, please let us know. We greatly appreciate the five-star rating. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

May 30, 2021

Chris Malone was an excellent sales.rep. He was knowledgeable and helped us throughout the entire procedure . It was a pleasure working with him at Subaru. More

by MADMARI13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star rating and great feedback! Chris will be thrilled to know that you had a great experience working with him. Please do not hesitate to reach out if you need anything else. Sincerely, Tom Ruggiero, Dealer Principal

May 29, 2021

Very effective and hard working. Really love how Subaru services my car. Will recommend Marc. Additionally he explained serving to me since I am a new driver. More

by KARESELL.JOSEPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star rating! We're thrilled to hear that you had a great experience with our service dept. If you need anything else, please let us know. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

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