Bay Ridge Subaru

As always wonderful service everyone is pleasant and respectful it did take a little longer to complete my State inspection this time around but it was a pleasant experience respectful it did take a little longer to complete my State inspection this time around but it was a pleasant experience More

Friendly, kept me informed and Sabena explained clearly. The billing person was also friendly and helpful. While I had to wait because of all the work that needed to be done, area for waiting was quiet, pe The billing person was also friendly and helpful. While I had to wait because of all the work that needed to be done, area for waiting was quiet, peaceful, connected to outdoor. More

What a great experience! Nice people, great attention, and service. We love working with Anthony Grippo, he helped us understand everything and was so kind. and service. We love working with Anthony Grippo, he helped us understand everything and was so kind. More

Always happy to see the Bay Ridge Subaru Service team. The team always friendly, courteous and helpful when I need to get my vehicle service. Thanks Service Team don't ever change! The team always friendly, courteous and helpful when I need to get my vehicle service. Thanks Service Team don't ever change! More

It was a very smooth experience within 745 left my car they did all the work properly tell me what is a P done call me up in a few hours came back picked up my car altogether very pleasant experience they did all the work properly tell me what is a P done call me up in a few hours came back picked up my car altogether very pleasant experience More

Andrea was good and explained to me everything in details. Andrea could even shared honest opinion with me and it helps me in exploring the new car Ascent. This time I finally got my report for the l details. Andrea could even shared honest opinion with me and it helps me in exploring the new car Ascent. This time I finally got my report for the last repair about half year ago and understand what happened to my car after leaving there for a month to two. But the repair for the break pad was way too expansive. Is dealer selling more expansive than the parts selling online? I don't know. But this is the last year under the extended warranty. I appreciate Bay Ridge Subaru had took care of my car in the past 5+ years. I am not sure if it was Gerald but someone looks like picture did come up and greeted me and offered to answer any questions politely and welcomingly. More

Excellent, competent knowledge. However, I was not informed beforehand that at the end of the repair (windshield replacement), I should not move the car for 24 hours and never if it was raining. Also informed beforehand that at the end of the repair (windshield replacement), I should not move the car for 24 hours and never if it was raining. Also I was told it would take only (!) 3 or 4 hours, yet I had to wait all day. And lastly, I was promised that a copy of the paid invoice would be promptly sent to my insurance company, but as of 24 hours later, it has not been sent. C'mon, guys. You should do better than that. More

I was satisfied with my experience, my dealer was very helpful during negotiations for my car, I was pleased with the final price offer. I am happy with my car. helpful during negotiations for my car, I was pleased with the final price offer. I am happy with my car. More

Cornelius was great. The entire experience was hassle free and pleasant. We are very satisfied. We would recommend Bay Ridge Subaru to friends. Thank you free and pleasant. We are very satisfied. We would recommend Bay Ridge Subaru to friends. Thank you More

Great customer service. Clean waiting area, hot coffee and yummy cookies. I arrived promptly for 10am appointment. Wait time for oil change was lengthy at 2+ hours. and yummy cookies. I arrived promptly for 10am appointment. Wait time for oil change was lengthy at 2+ hours. More