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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

May 19, 2021

Excellent service..Sabrina greeted me timely and with courtesy. The work was done quickly. Mr. Gerace should be commended for the efficient and professional management of the service department. I would More

by QJQUIGLEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Sabina Triunfel
May 19, 2021 -

Bay Ridge Subaru responded

Thank you for your kind review! We truly appreciate your business and are glad that our team helped make your service appointment a great one! Sincerely, Tom Ruggiero, Dealer Principal

May 18, 2021

Great team and great service, simple and easy process for starting up a new lease. Everyone was friendly and helpful and I'm very happy with my vehicle. More

by STEPHEN.A.2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond was fantastic.
May 19, 2021 -

Bay Ridge Subaru responded

Thank you for rating us 5 stars, Stephen. We're glad that Raymond and the rest of our team was helpful and made your experience here a great one. Congratulations on your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

May 18, 2021

This is the second Suburu we have purchased from Corey and Bay Ridge Suburu we could not be happier! We love Corey and Bay Ridge Suburu More

by info86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
May 19, 2021 -

Bay Ridge Subaru responded

Thank you for leaving a 5 star review. We're glad to hear that Corey could help once again and that you were able to drive away in a new Subaru you love! Sincerely, Tom Ruggiero, Dealer Principal

May 18, 2021

We had an excellent experience for our new vehicle purchase at Bay Ridge Subaru. The entire team was very friendly, knowledgeable and helpful. Their customer service was top notch. Our sales associate More

by YLEE1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Bay Ridge Subaru responded

We're so happy to hear you had such a great experience! Anthony is a great part of our team and we're glad that he was able to help you through the car buying process. Enjoy your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

May 18, 2021

The entire team at Bay Ridge Subaru couldn't have been more knowledgable and pleasant. Anthony Grippo, our sales associate, was incredibly helpful and patient with our many questions, not to mention our t More

by AHOFFER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Bay Ridge Subaru responded

We're glad to hear that Anthony was able to assist you! We appreciate your business with us and hope to be able to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

May 17, 2021

As always, my experience at Bay Ridge Subaru was excellent. The friendly, communicative staff member Sabrina Triunfel made it clear what would happen and was able to accommodate my ask of combining More

by Rob Smy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 17, 2021 -

Bay Ridge Subaru responded

Hi Rob, Thank you so much for rating us, we really appreciate it! We hope to have the chance to work with you on all of your future vehicle needs! Sincerely, Tom Ruggiero, Dealer Principal

May 16, 2021

Never had a bad experience at Bay Ridge Subaru and this week's visit was no exception. I was told I would be in and out within 45 minutes and I was. More

by LP6239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your feedback & thank you for visiting Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

May 15, 2021

Needed update for “starlink” and was advised it would take several hours. The wait was as good as it could be. The young woman who assisted me gave me continuous updates. She also helped me understand wh More

by JR.BE66476
Recommend Dealer
No
Employees Worked With
Sorry, forgot her name. Young African American. Very nice. Most helpful!
May 16, 2021 -

JR.BE66476 responded

Actually, l gave a good review. Don’t understand your concern. Your reaction to my review is the only negative!

May 18, 2021 -

Bay Ridge Subaru responded

JR.BE66476, it sounds like you had a positive experience at Bay Ridge Subaru. At your convenience, do you mind changing your low rating to a higher rating?! Thanks again and have a great day! Sincerely, Tom Ruggiero, Dealer Principal

May 14, 2021

Great service, good experience. Andre was knowledgeable, fair and helped out whenever he said he would. Thank you for helping us with our vehicle purchase! More

by ANDYDOTORG
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
May 14, 2021 -

Bay Ridge Subaru responded

We're glad to hear that you had a great experience with Andre! We greatly appreciate the kind words and five-star rating. Please let us know if you need anything else. Enjoy your new car! Sincerely, Tom Ruggiero, Dealer Principal

May 14, 2021

I appreciate good service. Everyone I dealt with at this dealership was knowledgable, patient, professional and very helpful. I am very happy with my purchase and I would not hesitate to do business with th More

by Javier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Bay Ridge Subaru responded

Javier, Thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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