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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

May 14, 2021

comfortable seating and hot tasty coffee but this is weird there is a minimum for comment. so dealership ok the marketing people not so ok, I hope this is what ou want. More

by BLAKE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help. Sincerely, Tom Ruggiero, Dealer Principal

May 13, 2021

Andre was super helpful and efficient from start to finish. He was thorough, and helped us get everything done at once! Definitely thanks to him More

by JOANNA.E.YIP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Bay Ridge Subaru responded

We are happy to have earned your positive rating. Come visit us again soon at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

May 13, 2021

Andre was extremely attentive, knowledgable, customer-focused and warm. His concise, sufficient information enabled us to form a clear line of sight between our goals and the right Subaru matchi More

by RSHARIYF
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Bay Ridge Subaru responded

Thank you for your fantastic feedback! We are pleased to see that Andre's outstanding service made such a positive impression on you. Congratulations on your purchase; Bay Ridge Subaru hopes to work with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

May 13, 2021

This was for drop off service. Prompt, courteous and honest. State inspection, oil change and StarLink update were all performed in a timely manner. Social distancing and masks were enforced. Pricing wa More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru, Eric! We are satisfied to know that we provided you with excellent service. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

May 13, 2021

I've always had a good experience - Sabina last time, Marc this time. Andre sold us the Forester in 2019 and he was also top notch! More

by TAYLORDOROTHY763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
May 14, 2021 -

Bay Ridge Subaru responded

We appreciate this marvelous 5-stars, Taylor! Thank you for your repeated business. Congratulations again and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

May 13, 2021

Average service. A six month service at $100 is exorbitant. A tire rotation should be FREE! A Starlink update what is required. They wanted to charge me $70 to perform the update. Needless to say I More

by barolokg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation. Sincerely, Tom Ruggiero, Dealer Principal

May 13, 2021

Easily made a service appointment and was greeted by a service department rep who explained what would be done to my vehicle and how long it was going to take. More

by VINNY1068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 13, 2021 -

Bay Ridge Subaru responded

We appreciate your five star review, VINNY1068! We hope we get to work with you again down the road. Sincerely, Tom Ruggiero, Dealer Principal

May 12, 2021

Mike Chiusano handled our sale/transaction from start to Mike Chiusano handled our sale/transaction from start to finish. He was straight up, hassle-free, no nonsense, games or drama. The dealership has bee More

by ALISAYM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Bay Ridge Subaru responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

May 12, 2021

All the questions answered thoroughly and cordially. Whole sales team made me feel welcome. Price also was very reasonable. I would higly recommend this dealer to any one I know. More

by JHMAHA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru, JHMAHA. As always, we look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

May 12, 2021

Customer service is very nice and helpful. Have my car done the recalled which help me save time to come back again. Definitely will go back for any service More

by Randy 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Bay Ridge Subaru responded

We appreciate this marvelous 5-stars. Thank you, Randy 123! Sincerely, Tom Ruggiero, Dealer Principal

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