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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

May 12, 2021

Mike was very helpful when I was purchasing my Subaru ! He far exceeded my expectations . He values his customers and was easy to work with. I travelled over the bridge just to get the customer service I d More

by Pmelanier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Bay Ridge Subaru responded

Thanks for the 5-star rating, Pmelanier! We appreciate your business. Sincerely, Tom Ruggiero, Dealer Principal

May 11, 2021

Friendly knowledgeable team. Pick up was smooth and easy. Andre was responsive and communicated well. The team made transferring cars very easy. Finance experience was easy as well More

by NFERREIRA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Bay Ridge Subaru responded

Thank you for the kind review and high rating! We greatly appreciate your feedback. We hope to see you again soon. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

May 11, 2021

The environment is clean and comfortable, the employees are all friendly and helpful, and they take Covid-19 precautions seriously. The car is running great! More

by Brooklyn Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 12, 2021 -

Bay Ridge Subaru responded

We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 10, 2021

Associate seemed overwhelmed with quantity of work. My impression was that there were not enough mechanics or associates and too many service customers. She was very polite and professional but really More

by BJN175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 10, 2021 -

Bay Ridge Subaru responded

BJN175, Thank you so much for your feedback and for bringing this to our attention. Sincerely, Tom Ruggiero, Dealer Principal

May 10, 2021

BayRidgeSubaru is the best for Sales and service...staff BayRidgeSubaru is the best for Sales and service...staff is helpful and courteous....letting you Know-how long the service will take is appreciated. More

by DPB712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 11, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star review! We're thrilled to hear that you had a great experience with us. Please let us know if you need anything else. Sincerely, Tom Ruggiero, Dealer Principal

May 08, 2021

Bay Ridge Subaru is a great dealership. This time I went in for my oil change . I was greeted as if I was family with a smile and pleasant talking. They explained what my car required and j agreed to . I wa More

by Guardianangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 10, 2021 -

Bay Ridge Subaru responded

We appreciate this marvelous 5-stars, Guardianangel! We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

May 10, 2021 -

Guardianangel responded

You will as a friend of mine would like to see Anthony about getting a new Subaru. I love your dealership!

May 08, 2021

people are helpful and friendly. They readily took care of my expressed needs and resolve all my concerns. Services were provided quickly and I could pick up my car without waiting too long More

by HOHANEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Bay Ridge Subaru responded

We appreciate the great rating, HOHANEY! Sincerely, Tom Ruggiero, Dealer Principal

May 07, 2021

Like always the service experience was excellent. Mark in service does a wonderful job taking care of things. I will recommend the dealer to friends and family. More

by JOELHORWITZ12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Bay Ridge Subaru responded

Thank you for recommending us, JOELHORWITZ12. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

May 07, 2021

I needed damage done to the rear of my 2019 Outback and Bay Ridge made the repairs as painless as possible Marc also was good at keeping me posted of the car's status. More

by MICHAEL_HAMBURG44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Bay Ridge Subaru responded

That's great to hear, MICHAEL_HAMBURG44! Bay Ridge Subaru appreciates your feedback. Sincerely, Tom Ruggiero, Dealer Principal

May 07, 2021

Always provides superior, honest service. I take both of my cars there (an Outback and a Forester). On the three occasions I have used your Service Department you were honest about what I needed and told me More

by LAREMONT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 10, 2021 -

Bay Ridge Subaru responded

LAREMONT, thank you for taking the time to share your rating with us. I am glad we have been able to help you. If there's anything further we can do for you please let us know, we are always happy to help! Sincerely, Tom Ruggiero, Dealer Principal

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