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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

May 07, 2021

My battery needed to be replaced and Sabina did a little research and ultimately determined my battery was not only under warranty but that it was to be installed for free- not the 70.00 that was on my invo More

by SKWDAYBREAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
May 10, 2021 -

Bay Ridge Subaru responded

Thank you for rating us 5 stars, SKWDAYBREAK. We appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

The service is always the best, your service manager Andrew is always out to help you and also Marc, they both are very fine people. I would always recommend Bay Ridge Subaru. Thank you More

by SHININGSTAR6955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
May 06, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review as well as the recommendation, we truly appreciate it! Andrew and Marc are both great parts of our team here, and we're glad to know that they always make your visit here a great experience. Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

The service was prompt, smart, and helpful. I appreciated how I was treated from making the appointment, the constant contact, and also the guidance I was provided throughout the process. I eve More

by STAGER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 07, 2021 -

Bay Ridge Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, STAGER0! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

I was taken care of as soon as I arrived. Sabina was quite pleasant, knowledgeable and attentive as my advisor. Everything was taken care of well. More

by LPTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 07, 2021 -

Bay Ridge Subaru responded

Hi LPTC, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

The service went well. I like to know exactly what my car needs. I did enjoy the customer service very much! I will be coming back for services to this dealer. More

by christine.acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Bay Ridge Subaru responded

Hi Christine, thank you for taking the time to leave us a review. Customer satisfaction is our top priority, so we're glad to hear that you experienced great customer service during your visit! Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

Had a great experience At this dealership. Anthony Grippo made the experience a pleasant one. It was a pleasure doing business at Bat ridge Subaru. More

by ROSANNE1858
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review, Rosanne. It's great to hear that Anthony was able to make your experience with us a good one! We appreciate your business and hope to be able to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

I was greeted by Sabina upon my arrival. In addition to my scheduled work, the multi point inspection revealed some other one that was recommended. She Explained what each item was and was able to schedule More

by KENJM
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 06, 2021 -

Bay Ridge Subaru responded

Kenjm, thank you for taking the time to leave us a review. We're happy to hear that Sabina was able to take care of your car's needs and take care of everything in one visit. We appreciate your business and hope to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

As always the process of servicing my Forester was painless. Everyone was friendly professional and helpful .My car was ready when estimated it would be and Kayla was very thorough explaining what was More

by SWBARTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
May 07, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating, SWBARTO! We look forward to seeing you at Bay Ridge Subaru again soon! Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Marc was amazingly helpful, very professional and courteous from beginning to finish. I wish there were more people in customer service like him. Thank you for a job well done. More

by Thomas R Annunziata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Bay Ridge Subaru responded

Thomas R Annunziata, thank you for sharing your five-star experience with our team! We are happy to assist you. We appreciate your feedback, and we hope to serve you again for your future vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Very pleasant experience every time. No sales of unneeded services. Staff is very friendly and courteous. Nice clean comfortable waiting area/Starbucks coffee/good wifi etc. More

by lv_staten_island
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
May 05, 2021 -

Bay Ridge Subaru responded

Thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Tom Ruggiero, Dealer Principal

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