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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

May 05, 2021

I would never take my Subaru anywhere but Bay Ridge Subaru. Completely professional, better than competent, courteous, reasonably priced -- the service department is tops! One quibble, and I noticed it More

by MINAKSBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
May 05, 2021 -

Bay Ridge Subaru responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Brought car in for oil change, the service was quick and professional. The waiting area and the service area were welcoming and clean. The people were also welcoming and friendly...... More

by COZNVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
May 06, 2021 -

Bay Ridge Subaru responded

Coznvin, thank you for leaving a positive review. We're glad to hear you had a good experience with your service appointment. We appreciate your business and hope to work with you again for your vehicle's next oil change! Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Gerald was really great to work with in selecting and purchasing our new Subaru. He fully explained the different features and options and his calm, no-pressure manner made the whole experience very eas More

by T_WORNOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Bay Ridge Subaru responded

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 04, 2021

Bay Ridge Subaru is a wonderful experience. Fast, friendly and thorough service while you wait in a beautifully renovated room with Starbucks coffee!! I will certainly be back for all my Subaru maint More

by MSECCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
May 05, 2021 -

Bay Ridge Subaru responded

We are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help. Sincerely, Tom Ruggiero, Dealer Principal

May 04, 2021

The issue is still occurring.but the customer service was great. I would really like to know why but no one can find the cause of the noise More

by ENFOXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 04, 2021 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave us this review, ENFOXX. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

May 04, 2021

They delivered on every promise and the sales people stuck with you thru the learning process and was smooth with all transactions. The coffee machine makes great coffee and nice new rest rooms. Big imp More

by ROBNEWMARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
May 04, 2021 -

Bay Ridge Subaru responded

On behalf of all of us at Bay Ridge Subaru, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience and look forward to serving you again soon. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

I could check in from my phone, so all I had to do was go in and leave my car to them! Service was pretty quick, and the waiting room was really nice, and I was back on the road in no time at all. Plus, they More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
May 04, 2021 -

Bay Ridge Subaru responded

We appreciate your review and business, KC. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

The Bay Ridge Service center continues to impress. They improve each time I visit. Friendly and professional. They give honest recommendations on what should be done and what needs to be done. No pressure. More

by GMDSALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Bay Ridge Subaru responded

Thank you for the five stars, GMDSALES! Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

My vehicle was serviced a month ago at another dealership. I was told that service was required again. And even though I did agree, my receipt suggested I asked for it. More

by fivexfive814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t recall the gentleman’s name
May 07, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

Great service. Everything went great.Our salesman, Cory Great service. Everything went great. Our salesman, Cory was the absolute best. The whole team was professional. Would recommend Bay Ridge Subaru t More

by NETTPREC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
May 04, 2021 -

Bay Ridge Subaru responded

Thanks for taking a moment of your day to rate your experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out! Sincerely, Tom Ruggiero, Dealer Principal

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