Bay Ridge Subaru - Service Center

Service, friendliness, always courteous are always top of the line.. Always answers questions very efficiently . We drive from Maryland to have our car serviced that is how much we like it of the line.. Always answers questions very efficiently . We drive from Maryland to have our car serviced that is how much we like it More

Yes I got there early in the morning and I was done less than two hours the people that assist me with every kind and welcoming and I appreciate your service thank you so much than two hours the people that assist me with every kind and welcoming and I appreciate your service thank you so much More

Outstanding service. Friendly , kept appointment Outstanding service. Friendly , kept appointment time.. Courteous and knowledgable. Will certainly return for service in the future. Flexi Outstanding service. Friendly , kept appointment time.. Courteous and knowledgable. Will certainly return for service in the future. Flexible appointments.. Return calls promptly a pleasure working with Sabina More

Sabina was very welcoming, competent and delightful to work with on my service. I found her to be very helpful in expediting my service. Also, she was very patient with me in helping get my fleet vehicle work with on my service. I found her to be very helpful in expediting my service. Also, she was very patient with me in helping get my fleet vehicle repaired. They can be very challenging and unresponsive, but Sabrina was up to the task and took care of things. Happy to come back for future service needs! More

Ready for me when I arrived. Competent, courteous service. Comfortable, socially distanced waiting area. Inspection was performed in an hour, not too fast , and I like the detailed feedback sheet. service. Comfortable, socially distanced waiting area. Inspection was performed in an hour, not too fast , and I like the detailed feedback sheet. More

Overall I was satisfied. However the wait time was terrible considering how uncomplicated the job was. 2.5 hours to change just one tire! I was informed there was only 1 mechanic which unacceptable co terrible considering how uncomplicated the job was. 2.5 hours to change just one tire! I was informed there was only 1 mechanic which unacceptable considering its a weekend. More

I asked for my battery to be replaced and also my alternator to be checked. The young lady that was my service rep told me the alternator was fine, but it was not on my all points service report next alternator to be checked. The young lady that was my service rep told me the alternator was fine, but it was not on my all points service report next to battery replacement. Otherwise everything was fine as usual. A tiny oversight. More

Everyone was very helpful and kind. The only reason I didn't give 5 stars is because I was hoping for a cleaning too (a service that my previous dealer did for every regular service appointment) didn't give 5 stars is because I was hoping for a cleaning too (a service that my previous dealer did for every regular service appointment) More

This was my first time using Bay Ridge Suburu and will This was my first time using Bay Ridge Suburu and will definitely return. They were courteous, responsive to my concerns and the work was very profes This was my first time using Bay Ridge Suburu and will definitely return. They were courteous, responsive to my concerns and the work was very professional. As a precaution due to the pandemic, my car was picked up and delivered promptly. This is a service I greatly appreciated. More

Kind, knowledgeable and honest staff.. Best car shopping experience ever!!! No regrets, was in and out. Can’t say enough about my experience and the staff. experience ever!!! No regrets, was in and out. Can’t say enough about my experience and the staff. More