Bay Ridge Subaru - Service Center

Exceptional Service personnel were courteous and very professional, the facility excels in amenities and comfort for the customer. Would always recommend to my fa Service personnel were courteous and very professional, the facility excels in amenities and comfort for the customer. Would always recommend to my family and friends. More

Bay Ridge Subaru Service Experience Had an express service at Bay Ridge. Less then 1 hour and I was in and out after a multi-point inspection and an oil change. Excellent and professiona Had an express service at Bay Ridge. Less then 1 hour and I was in and out after a multi-point inspection and an oil change. Excellent and professional dealership. More

Mike - great customer service! I had an issue with my new Subaru Ascent and Mike at the service department was very professional and did whatever he could to make it convenient as p I had an issue with my new Subaru Ascent and Mike at the service department was very professional and did whatever he could to make it convenient as possible to bring my car in for service. He provided constant updates and communicated while my car was in the shop. Highly recommended. More

Recurring malfunction of StarLink system.my StarLink has bes StarLink has been malfunctioning. The service people said it might be caused by the insurance company driving monitor device and said I should remove StarLink has been malfunctioning. The service people said it might be caused by the insurance company driving monitor device and said I should remove it. More

FAST, COURTEOUS, GOT THE JOB DONE WENT IN FOR A ROUTINE 1ST OPL CHANGE. ARRIVED ON TIME FOR MY SCHEDULED APPOINTMENT, HAD THE CAR BACK AND DRIVING HOME IN 30 MINUTES. OIL CHANGE, TIR WENT IN FOR A ROUTINE 1ST OPL CHANGE. ARRIVED ON TIME FOR MY SCHEDULED APPOINTMENT, HAD THE CAR BACK AND DRIVING HOME IN 30 MINUTES. OIL CHANGE, TIRE PRESSURE CHECKED, COOLANT ADDED. COMFORTABLE WAITING LOUNGE. A PLEASURE. More

Great service Once again Subaru to the rescue Manager always there when service or an emergency. This visit was an emergency. Back on road within an hour after eng Once again Subaru to the rescue Manager always there when service or an emergency. This visit was an emergency. Back on road within an hour after engine light on Thank you guys for saving my weekend J Weingarten More

great service My remote stopped working , had to purchase a new one plus programming in less than 30 min without scheduled appointment. Thank you Andea and Micheal My remote stopped working , had to purchase a new one plus programming in less than 30 min without scheduled appointment. Thank you Andea and Micheal for amazing service More

Awesome Customer Service Everyone I encountered was very helpful and quick to help me understand everything they were doing to my car. Michael Otero from service was quick to Everyone I encountered was very helpful and quick to help me understand everything they were doing to my car. Michael Otero from service was quick to address all my concerns and even walked with me to parts to buy my touch up paint. More

Flat tire and recall These guys were quick and very friendly. Even though I didn't have an appointment, they were able to get me in and help me quickly while kept me updat These guys were quick and very friendly. Even though I didn't have an appointment, they were able to get me in and help me quickly while kept me updated. Thanks More

Airbag recall Mark was very helpful. However when I first called for the recall a year ago, I was put on a waiting list but never heard back. Then I called recent Mark was very helpful. However when I first called for the recall a year ago, I was put on a waiting list but never heard back. Then I called recently and wS able to get an appointment More